Network Engineer Salesforce

NISSIM ORON

917-***-**** • **********@*****.*** • linkedin.com/in/Nissim-Oron-6959785

I have deep knowledge and extensive experience with Salesforce Platform. I design, create and customized Salesforce platform to support Real Estate Commercial Agents with sales intelligence, including building dynamic powered database to identify and track prospects. I Served as a primary system administrator for the Salesforce.com environment with 50+ users have deep knowledge & experience working with internal and external large data, Import/export data form salesforce and migration.

Proficient with relevant data tools:

VLOOKUP, Data loader, Excel Connector, Processes, Permission Sets, Customized Objects and Apps, Fields, Record types, Page layouts, Formula fields, workflows, Custom views, Classic / Lightning, Apex, Visualforce.

PROFESSIONAL EXPERIENCE:

Epic Commercial Realty (New York, NY)

Salesforce Administrator. 2005-2020

• Manage and maintain Salesforce Users, profiles, groups, custom objects, record types, page layouts, formulas, validation rules, workflows, approval processes

• Perform large database maintenance, duplicate data Cleanliness and backup.

• Build and update email templates, reports, and dashboards

• Install salesforce update and Apps Exchange deployed.

• Assist in training of new users, and grow the Salesforce skill set across the organization

• Complete regular internal system audits and prepare for upgrades

• Manage Salesforce data feeds and other integrations

• Develop and implement efficiencies tools that help and contribute to the sales teams.

• Experience building on the Salesforce Lightning platform

• Work with other systems that integrate with Salesforce Sheer Networks (Acquired by Cisco Systems, Ltd 2005) (New York, NY) Senior Network Engineer. 2001-2005

• Performed pre-sales and post-sales activities at service providers worldwide such as Verizon, SBC, Bell South and Bell Canada.

• Troubleshooting of large operator networks, Site Surveys, Installation & Configuration, Technical Support, Integration into service provider network.

• Working with ATM, DSL, IP, MPLS VPNs, and maintained the company's internal lab network.

• Working on Fault Management, provision, Performance Management, and Inventory.

• Responsible for Installation and implementing the product at the customer site.

• Learned and implemented new technologies of multi-vendor customer environment to support engineering.

• Designed and built lab environments to mimic customer's networks (multi technology multi- vendor) for troubleshooting and demo purposes.

• Provided network consulting to engineering towards the development of new technologies for Cisco's network management platforms.

3Com (New York)

North America Field Network Engineer. 2000-2001

• Responsible for supporting all North America Enterprises Customers.

• Handled supporting Worldwide field Engineers.

• Supported major customers during cut-over of the Network, and during crisis situations.

• Provided high level support and training for the entire North America region.

• Designed, configured, and implemented customer networks. 3Com (Tel Aviv - Israel)

Worldwide Escalation Engineer ATM Products. 1996–2000

• Responsible for Escalation Lab.

• Worked with R&D to find solution for customer issues.

• Responsible for supporting Network Management on UNIX and Windows platform.

• UNIX System Administrator and Network Support.

• Focused on troubleshooting and analyzing LAN/WAN and ATM problems

• Responsible for supporting all North America Enterprises Networks Management Customers. Chipcom (Tel Aviv, Israel)

Network Engineer / System Administrator 1993-1996

• UNIX System Administrator and Network Support.

• Provided hands-on troubleshooting and administration for all Unix platforms.

• Provided Unix server backup.

• Working with Software Developers to manage, maintain, and administer network management applications.

• Defined and writing automated tests.

Education

IAF Academy in the Hebrew University (Israel) 1990-1993 Electrical Engineering

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