Manager Sales

KEVIN KAN

* ***** ******* ****** ****, NJ *****

(H) 856-***-**** (M) 609-***-****

(E) mailto:************@*****.***

Seasoned professional manager with over 30 years corporate finance experience, maintain strong analytical skills in Billing, Credit Collection, AP, AR and leadership experience in a high volume global environment.

Summary Of Qualifications

Professional Account Manager, eager for new opportunity to support and lead an account team; demonstrate skill and readiness to accomplish the company budget and meet deadlines

Exceptional problem solver, driven to succeed with strong interpersonal and negotiating skills

Boundless energy, capable of adopting a number of roles simultaneously with positive results

Superb mentor, inspirational leader that inspires employees to invoke peak performance and productivity levels while maintaining high morale within the department

Technical Skills

Microsoft Office (Word, Excel, Access, Power Point, Outlook) People Soft, Solomon. LCMS (Language Center Management System), Marketron, Wide Orbit Professional Experience

Radio-One, Inc., Bala Cynwyd, PA October 2010 – Present The Urban Media Specialist Company

Credit & Collection Manager

Review customer contracts to ensure invoicing is posted accurately and timely

Become a key point of contact with Sales, Legal, and Implementation teams about customers matters such as invoicing, product delivery, and contract status updates

Assist with the management of customer maintenance including managing customer profiles, investigation inquires with customers, and creating and posting invoices

Opportunity to work on month end close assignments including the creation of journal entries, deferred revenue calculations and flux analysis

Partner with Collections team to further improve our customer aged receivables

Interact with external auditors annually and assist with audit deliverables

Willing to help and work on ad-hoc projects as necessary

Introduction to software revenue recognition and the review of revenue contracts for identifying non-standard contractual terms

Prepare and maintain various A/R reports

Maintain up-to-date records in system

Work closely with collectors by monitoring unapplied/unidentified cash

Reconciliation of accounts

Carry out A/R activities according to specific procedures and deadlines

Investigate and resolve customer queries as needed

Communicate with internal personnel

Perform other related duties as required and assigned

Post client payments by recording cash, checks, and credit card transactions

Oversee new accounts established for new customers by reviewing and researching credit payment through Experian reporting and credit references

Evaluate and adjust credit lines on a daily basis or when requested for existing accounts; Revoke lines of credit upon receipt of external information pertinent to financial strength of the account

Expedite the collections of accounts in a timely fashion through review of aging reports

Minimize bad debt write-offs by completing a comprehensive credit review of the customer base to set appropriate credit limits; Work with sales team and upper management to increase profitability while controlling and reducing DSO, bad debt, cash flow and department costs which results to an increase of the company’s revenue by 20%

Publish monthly cash forecast and run monthly aging reports in relation to the company revenue goal

Post daily bank deposit of cash, checks, wires and credit card sales from previous day’s sale

Reconcile daily cash receipts, wire payments and credit card charges against daily bank interim statement account

Analyze bi-monthly aging reports with Sales Executives and advise department on problem accounts

Run, quarterly, monthly, weekly, daily reports as needed to monitor external and internal conditions of the company revenue

Audit delinquent accounts considered to be uncollectible to ensure maximum efforts have been taken prior to assigning bad-debt status to account

Collaborate with sales, accounting and traffic departments to rectify customer issues and billing problems

Distribute financial analysis to credit card and potential high-risk customers

Manage AR month-end closings / quarter-end financial audit including reviewing AR reserves, balances and making adjustments

Create and maintain standardized forms and procedures for the department Tucker Company Worldwide Inc., Cherry Hill, NJ November 2009 – October 2010 Global freight transportation and logistics service company. Credit & Collection Claims Manager

Researched and resolved invoice disputes to facilitate prompt payment of accounts

Managed the investigation of credit and authorizes the extension of credit customers

Utilized EDI invoicing through PowerTrack for US Government accounts

Ensured collections of accounts in a timely fashion through review of aging reports; Communicated extensively with the sales department on problem accounts

Compiled BOL (Bill Of Lading) shipping documents and POD to support disputed invoices from clients

Assessed credit references to determine credit limits for new and existing accounts Berlitz Languages Inc., Princeton, NJ February 1995 – June 2009 One of the world’s largest language and cross cultural training providers with over 130 years of experience, more than 470 centers in over 70 countries. Billing Collection Manager June 2006 – June 2009

Supervised and coordinated with 5 Billing And Collection clerks to ensure daily invoicing and cash application goals were met; researched and resolved payment, process credit card

Handled a broad scope of internal processes encompassing the daily management of, billings, collections, reconciliation, general ledger and month-end-closings with a main focus on accounts receivable functions

Developed policies and procedures to assure operation of a cost effective revenue and collection process

Established a debt recovery strategy to help obtain maximum leverage from the contract conditions

Managed all accounting and reconciliation related aspects of receivables tracked in the Global Billing System through cash collection and retained company revenue Credit Collection Supervisor January 2003 –June 2006

Developed policies and procedures to accomplish operation of a cost effective revenue and collection process; Coordinated mutually beneficial repayment schedules while providing clear and open communication

Disclosed fraudulent activities through detailed investigation and completed account documentation

Upheld highest level of quality control and ensured staff members took the best possible corrective action based on proven collection methods

Prepared and submitted recommendations on write-offs of bad debts to Financial Director

Reviewed D&B reports and worked with sale team and upper management to increase profitability

Expedited collections of accounts through review of aging reports; Negotiated successful payment arrangements resulting in balances in full or settlements; Identified accounts requiring collection agency or legal action and coordinated collections with third party contractors

Education

Community College Of Philadelphia Finance Major

Philadelphia, PA 1991

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