Assistant Customer Service

ANDREW ANTHONY GRANT

Curriculum Vitae

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Mobile: 1-437-***-****; **************@*****.***

Research Interest:

Geomechanics as it applies to:

Carbon dioxide geo-sequestration and enhanced hydrocarbon recovery Changes in subsurface capillary pressure, pore pressure Reservoir subsidence

Porous media elasticity, rock stress, strain, and failure Geothermal Reservoir Engineering and management

Geothermal Reservoir Characterizations and simulation Geothermal energy geo-statistics and economics

Natural gas hydrates for simultaneous enhanced gas recovery and CO2 storage. Drilling operations for geothermal environment

Use of geothermal energy for enhanced oil recovery Master of Science Project Thesis: Optimization of carbon dioxide sequestration with simultaneous oil production in a depleted gas condensate reservoir with an oil leg onshore in the Southern Basin of Trinidad.

Education:

University of Trinidad and Tobago

Maters of Science in Petroleum Engineering (project thesis) Sept 2018 – August 2019 Bachelor of Applied Science in Petroleum Engineering (Honors) Sept 2013 – April 2016 Professional experience:

August 2007 – February 2018

Legal Assistant – Gizelle Russell Attorney at Law Office Aide in drafting and lodging legal documents with statutory boards and family court Aide in preparing Wills, Trusts and Probates

September 2005 – August 2007

Customer Service Liaison –Intelliflix

Managed and resolved conflict resolution and customer retention January 2004 – October 2005

Credit Analyst – American Express

Increased and maintained customer brand loyalty by providing customized solutions to card members.

January 2001 – December 2003

Precision Response Corporate Inc

Hired as a customer service agent, then promoted to Quality Assurance Analyst. Aide in boosting customer acquisition and retention by providing training and technical support to CSR’s

Ensuring external client goals and expectations are met with CSR’s performance. Monitoring all inbound calls

June 1995 – December 2000

Clerical Assistant - Northwest Regional Health Authority Managed and oversee the processing of Government bonds and aide in regulating public debt buy-out.

Professional affiliations:

A member of the Society for Petroleum Engineers (SPE) A member of the Geological Society of Trinidad and Tobago (GSTT) A member of the Energy Institute of the United Kingdom Co-curricular/volunteer activities:

Executive Secretary for the UTT SPE student chapter 2015-2016. UTT SPE student chapter won the most outstanding student chapter for the Latin and Caribbean region 2015.

Environmental activist/volunteer at UTT 2013-2016

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