Employee Relations Assistant

Ashleigh Gough, PHR, SHRM-CP

Human Resource Professional

Qualifying characteristics: Experienced people professional with demonstrated success utilizing HR functions and performing clerical/data entry tasks to help with the growth and development of an organization.

Education

BA, Sociology and Minor in Criminal Justice, Morgan State University, Baltimore, MD

Certificate of Completion, Employment Law Seminar, Washington, DC (Aug 2019)

Graduate Certificate of Conflict Management and Negotiation, Walden University (Projected Fall 2021)

HRCI Professional in Human Resources Certification (PHR)

SHRM-CP Certification

Professional experience

ANDREWS AIRFORCE BASE JB Andrews, MD

Human Resources Assistant NF-02 (Equivalent:GS-05)

(October 2019-Present)

Recruitment: Utilize DCPDS to create an RPA for new vacancies. Create and prepare announcements for posting on USAjobs. Qualify and send out certificates to management. Audit certificates and conduct onboarding via USAjobs as needed from the TJO to final disposition.

Administrative: Field employee calls; Responsible for office file plan (creating, auditing, and purging files); Break down all routine and complex personnel actions; Send out 2545 documents to all facilities; prepare OPF resignations with 1150’s to be sent to National Archives. Responsible for password resets and completing base access forms as needed. Utilized Excel to create and secure various sheets.

In-Processing: Responsible for processing new appointments and promotions individually or in a group; includes NAF benefits counseling and delivering new employees’ information such as leave policies, EEO, and other base information.

Labor relations: Cross check termination proposals and reprimands to make sure dates aligned with union regulations for bargaining unit employees.

Time and attendance: Utilize SETS to input time and attendance for the NAF HR Office on a weekly basis.

THE ARC OF PRINCE GEORGE’S COUNTY Largo, MD

Human Resources Recruitment Coordinator

(October 2018-October 2019)

Recruitment: Responsible for full-cycle recruiting (all positions were filled within two-three weeks); includes gathering and maintaining all employee paperwork (i.e., manager/team member files, I-9 forms, W-2 forms, training agreements, etc.)

Group dynamics: Facilitated new hire orientations in various group sizes.

Employee Relations: Provide counsel and advice to management in an array of human resources issues, including, but not limited to corrective action and policy/procedure interpretation along with creative and effective solutions.

(Promotion)

THE ARC OF PRINCE GEORGE’S COUNTY

Division Staffing Coordinator

Recruitment: Independent High-volume recruitment, screening, interviewing, and on-boarding new staff for the Community Living Division.

Training: Coordinated CPR training

General administrative: Create, present, and submit reports to upper management.

SIX FLAGS AMERICA Bowie, MD

Entry-level Human Resource Representative

(January 2017-October 2018)

Recruitment: Support management in workforce planning, recruitment, and retention efforts. Responsible for all pre-employment procedures including the job posting, interview, and pre-employment screen scheduling, reference checking, and applicant tracking. Facilitate individual and group orientations. Reached staffing levels of 8,000 employees.

Employee relations: Provide day-to-day counsel on conflict resolution for all staff. Helped conduct workplace investigations and written statements for team members.

Supervisory: Supervise team members. Ensure all employees are within grooming compliance before the shift, monitor minor labor compliance throughout the day.

General administrative: Field employee calls, manage employee leave process, employment verifications, and data entry.

UNITED STATES NAVAL ACADEMY Annapolis, MD

Customer Service Associate

(June 2017 - January 2018)

● Maintain all USNA, DOD, DON, and NABSD required training

● Assisting in outfitting each new class of midshipmen in the summer of each year and throughout the year

● Completing daily retail reports and submitted them to management in a timely manner

● Received an incentive award from the Director of NAF department for exceptional performance

MORGAN STATE UNIVERSITY (Financial Aid Department work-study) Baltimore, MD

Administrative Assistant

(June 2014 - May 2017)

Assisted in compiling and creating Loan disbursement spreadsheets for Loan Office Staff, using Excel Office Software

Attended board meetings, and recorded and distributed minutes

Maintained the University Financial database and processed incoming students

Created and maintained accurate confidential client files

Answer busy multi-line phone system in a professional manner

Maryland Attorney General Baltimore, MD

Consumer Protection Mediator/Arbitration Intern

(January 2014 - May 2014)

Mediate complaints about most services, credit and housing, and provide consumer tips and legal information via telephone hotline.

Trained in local, state and federal consumer protection laws

Gain valuable conflict resolution skills and experience firsthand the workings of a state law enforcement agency.

Served as a liaison for all correspondence between the Forensic Social worker and agency via electronic mail.

Interacted with courtroom staff and arbitrators

Skills

Proficient in Computer programs Word, Excel, Suite and Windows

MD Public Notary (Sworn in date Jan 7, 2020)

Knowledge of EQUIP (DOI Internship)

Contact this candidate