Administrative Assistant Sales

Cassie Nguyen

***** ******* **** *** *** ****, Fairfax, VA 22030 *.*********@*****.*** 571-***-**** SUMMARY OF QUALIFICATIONS/ SKILLS

Goal driven professional with strong interpersonal and problem-solving abilities, along with effective written and verbal communication.

PROFESSIONAL EXPERIENCE

Rios Dentistry

Dental Assistant/ Administrative Assistant Ashburn, VA February 2020 – Present

Facilitate proper treatment plans by performing diagnostic patient x-rays.

Manage five provider appointment calendars and resolve scheduling conflicts as necessary.

Ensure appropriate stock of required clinical supplies was regularly met by maintaining strong relationships with various suppliers.

Responsible for records management of sensitive patient information.

Assist with infection control by sterilizing and disinfecting instruments to ensure OSHA standards are met.

Set up instrument trays, prepare materials, and assist with dental procedures.

Provide assistance in surgical procedures, nitrous oxide, and non-IV conscious sedation monitoring.

Dr. Peter T Pham & Associates

Optometric Technician/Head Administrative Assistant Gainesville, VA May 2017 – December 2019

Managed patient appointments and resolved scheduling conflicts as necessary.

Regularly filed insurance claims and assisted patients throughout the claim process.

Trained new employees in administrative and technician tasks by creating an SOP.

Maintained patient relationships through regular service calls and customer inquiries.

Received, processed, and prepared inventory for shipment to patients while also administering invoices.

Maintained operational promotions and displays in order to promote sales. Aldo Shoes

Sales Associate Mclean, VA May 2014 – May 2015

Identified customer needs, assisted with all questions and purchases and fitting of merchandise.

Closed out register by reconciling cash and credit sales against total sales.

Provided excellent customer service in order to remedy customer problems quickly and professionally.

Responsible for receiving, packing, and shipping online orders.

Reordered and maintained inventory and assisted with physical inventory counts. EDUCATION

Virginia Commonwealth University, Richmond, VA Bachelors of Science in Biology 2013-2017

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