ROBERT O. DYKES

*** ******

Bonner Springs, Kansas 66012

913-***-****

adln11@r.postjobfree.com

EXPERIENCE

** ***** ** ********** ** product marketing, communications and project management.

Bachelor degree in Business Administration and Economics.

7+ years’ project management experience with contract creation, administration, and negotiation.

Experienced with data and telephony, ERP systems, Oracle, PeopleSoft.

Success in managing vendor and customer relationships.

Proven ability in managing inventory, A/R and reports relating to job costing.

Fluent in Microsoft Word, Excel, AS400, PowerPoint, and Outlook; skilled in Internet research and navigation as well as HTML programming in FrontPage 2000.

EXPERIENCE AND ACCOMPLISHMENTS

IT Support Technician

University of Kansas 12/2015 - Present

Provides professional, courteous, and prompt customer service to all users and staff.

Proactively monitor defect management using internal tools such as Rally, Sharepoint and Skype for Business.

Manage user accounts and minor computer troubleshooting on a variety of operating systems

DATA ASSURANCE MANAGER

Cottonwood Inc. 8/2013 - 12/2015

Manage time studies and work feasibility studies for individuals with disabilities.

Acting liason with businesses for work opportunities within the community.

Increased revenue from field work by 54%

MORTGAGE LOAN ORIGINATOR

James B. Nutter & Co. 2012 – 2013

Licensed and bonded NMLS#884724

Negotiated interest rates and terms with borrowers.

Assist borrowers with application completion, education on what products best meets borrowers needs, and coordinated closings.

Resolved complex title issues to the benefit of the borrower and James B. Nutter & Co.

CONTRACTOR

DSA Precision Clean 2011-2012

OPERATIONS

C.Link Inc. New Century, Kansas 2008- 2010

Achieved organizational growth of 200% in one year by establishing purchasing relationships with key suppliers and developing a successful stocking strategy and product mix.

Collaborated with customers and vendors to establish a product forecast which enabled the company to achieve gross margin objectives.

Supervised production personnel to ensure safe operation of production and shipping equipment to achieve production deadlines.

Reason for leaving: Office shut down operations

References provided on request

ROBERT O. DYKES pg2

PRODUCT/BRAND MANAGER II

Sprint, Overland Park, Kansas 1995-2006

Assisted in product development and new product rollout. Responsible for inter and intra- company executive communications on product lifecycle and market data.

Prime negotiator for manufacturer/distribution contractual agreements.

Created and maintained strong relationships with critical vendors and other sources of supply.

Served as subject matter expert on technical issues pertaining to products provided by related manufacturers.

Reason for leaving: Divisional layoff

PROJECT COORDINATOR/PURCHASING

Responsible for customer and vendor contractual agreements, RFQs, and change orders.

Managed all aspects of procurement, inventory control, warehousing and distribution.

Provided status reports and presentations to project managers and staff for weekly briefings to management.

PROJECT MANAGEMENT

Worked with purchasing and engineering to achieve timely delivery of key network components.

Managed the deployment and installation of equipment to achieve master schedule, resulting in no loss of applications or space due to company performance.

Managed coordinated efforts of inside and field engineering, product distribution and installation teams for numerous wireless and central office projects which included customers such as BellSouth, Alamosa PCS and Cricket; specifically developed and managed the E-View, a web-based project for McleodUSA.

EDUCATION

University of Kansas

Bachelors of Business Administration 1995

University of Kansas Bachelors of Economics 1996

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