Nathan Burton

208-***-**** • adln0a@r.postjobfree.com • www.linkedin.com/in/nathanburton97

Education

Bachelor of Science, Major: Business Analytics, Minor: Finance September 2017 - April 2021 Brigham Young University - Idaho Rexburg, ID

• Advanced knowledge in Excel, including VLOOKUP and Pivot tables

• Proficient in SQL, R

• Basic knowledge in Python, including Altair and pandas

• Data visualization skills in Tableau and Power BI Experience

Account Resolution Specialist January 2018 - Present Mountain America Credit Union Rexburg, ID

• Resolve incoming phone calls from members and internal customers by answering questions and resolving issues to ensure quality service

• Cater to timely service to needs of members to enhance financial relationships with credit union

• 100% call performance and audits

Dapper Doughnut Forecast Model September 2020 - December 2020 FIN 301: BYU-Idaho Rexburg, ID

• Teamed and developed 5-year projected financial forecasting model based on current health of donut business for sale

• Calculated forecasting and performance ratios, in addition to future costs and growth expectations

• Projected increase in sales of 8% per year, and increase in wages of 15% per year by eliminating unnecessary costs and relocating expenses

• Designed Excel forecast portfolio and analysis of company expectations and options Business Analyst Intern April 2019 - July 2019

Mountain America Credit Union Rexburg, ID

• Boosted efficiency of service request process by building estimation models and analyzed department statistics and forecasted future needs

• Utilized and developed additional skills in internal analysis programs, as well as Excel and Power BI

• Analyzed data and created dashboard to reflect KPI's and create an automated structure for employee review scores and incentives

Full-Time Volunteer July 2015 - August 2017

Church of Jesus Christ of Latter-Day Saints Lansing, MI

• 2-year religious volunteer service

• Strengthened skills in leadership, presentation, communication, service Skills and Certifications

• MySQL

• R Studio

• Advanced Analytical skills and understanding

• Google Ads Certification

• HubSpot Inbound Marketing Certification

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