Operations Manager

Ed Lozano

Simi Valley, CA ***** 805-***-**** *****@*******.*** Linkedin.com/in/edward-lozano-91704292

Operations Manager

Highly innovative and effective Director of Operations Manager specializing in distribution and production environments. Offering an array of critical skills in labor management, quality assurance, change management, leadership, facilities management and accurate data tracking. Consistently credited for effective management and trusted with additional responsibility. Proven track record of success in managing distribution centers and insuring efficient results across widespread operations. Demonstrated proficiency in partnering with leadership to maximize employee production.

Leadership Impact

Trusted management partner who consistently delivers quantifiable value by leveraging emerging technology and business insights to optimize value and remain relevant in the marketplace.

Business strategist with an entrepreneurial mindset and a contemporary approach to solving diverse business problems through innovation, scalability, and reliability.

A results-driven, Operations leader who is highly skilled at building relationships and managing change, developing measurable procedures and agreements, and counseling/developing individuals and teams.

In-depth expertise in operational management techniques and methodologies, security and governance, business continuity, and leading projects through the complexities of varying priorities, and agendas.

Signature Competencies

Professional Experience

Sunshine Floral, LLC September 2000 to Present

General Manager

Oversees day-to-day business operations.

Formulates overall strategy, manages people and establishes policies.

Tracks inventory and orders more supplies when necessary.

Hires and trains qualified staff.

Evaluates employee performance and provides additional coaching and support as needed.

Manages profit and loss statements and accounts for costs and revenues.

Allocates budget resources for supplies, equipment, marketing, and personnel.

Manage staff and delegate responsibility as needed

Maintain excellent customer service standards

Maintains top quality assurance and customer service standards.

Focuses on building sales and forecasting future performance.

Developed an entire floral assembly system; worked to attract an entire new client base.

Continued…

Developed a $9 million dollar a year sales operation consisting of 30 full time employees.

Started as a wholesale market industry; over time changed to a mass market industry.

Evolved wholesale marketing strategies; changed to mass market sales and logistics operation.

EAL Services January 1998 to August 2000

Owner / Manager

Managed all business operations and finances; included strategic planning and employee relations.

Analyzed industry trends and economic conditions for planned growth and diversification into new markets.

Interpret data, analyze results using statistical techniques and provide ongoing reports.

Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality.

Acquire data from primary or secondary data sources and maintain databases/data systems.

Education & Certifications

Bachelor of Arts Degree, Business Administration, St. Peter’s College

Associate of Applied Science Degree, Criminology, St. Peter’s College

Technical Proficiencies

MS Office: Word/Excel/PowerPoint/Outlook, Publisher, Photoshop, QuickBooks

Safety & Quality Control

Operations Management

Process Improvements

Problem Solving

Project Management

Personnel Management

Expense Control

Team Building

Strategic Planning

Communication

Budgeting & Forecasting

Training & Mentoring

Infrastructure Development

Supply Chain Management

Resource Scheduling

Contact this candidate