Executive Assistant Store Manager

Rose Espinal

Executive Assistant

***************@*****.*** • 305-***-****

Miami, FL

Summary

Well organized professional with extensive experience providing executive-level support in complex and cross-functional organizational capacities. Adept at overseeing travel arrangements and creating budget reports, invoices, and bills. Ability to identify goals, resolve customer issues in initial stages, and prioritize workflow to meet established deadlines. Able to prepare well-researched and accurate documents and manage busy calendars and day-to-day office tasks. Proficient in Microsoft Office (Excel, PowerPoint), Zoom, and Slack. Bilingual with operational command over English and Spanish.

Areas of Expertise

Executive-level Support

Extensive calendar and meeting management

Clerical & Organizational Support

Records Management

Travel Planning

Relationship Building

Accounting/Bookkeeping

Document Management

Complex Problem Resolution

Professional Experience

Laguna Bay Real Estate LLC, Miami Beach, FL 2013 – Present

Executive Assistant to President

Produce budget reports, financial statements, bills, invoice letters, and memos for investors. Hold full accountability for organizing travel arrangements, including hotels, flights, and ground transportation bookings and managing inventory and office supplies in a timely manner. Administer all private information with a high degree of trust and confidence. Deliver robust administrative support to owners and investors by overseeing various administrative tasks. Supervise quarterly board and internal/external meetings across different time zones and locations.

●Identified and resolved complex issues in accordance with company policies.

●Saved all owners about 15% decrease in monthly fees by reducing prices for each vendor.

Forever 21, Miami, FL 2009 – 2013

Assistant Manager

Oversaw newly launched apparel and the visual aesthetics activities of the store. Organized floor set, daily shipment, payroll, and weekly shift reports for the employees. Supervised morning shift team and explained numbers to associates to their particular floor. Provided excellent customer service by keeping cleanliness of the floor. Produced weekly schedules and calls with the store manager. Calculated registers at the end of the shift.

●Conducted audits, supervised inventory and registers, and resolved facility issues in a timely manner.

Identified need for skills improvement and directed regular training sessions for newly hired associates that improved efficiency.

Education

Associate of Arts in Science -Miami Dade Honors College, Miami, FL

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