https://www.linkedin.com/in/sandilya

Email: adlmwe@r.postjobfree.com

Tel:212-***-**** (C)

SUMMARY

Seasoned Quality Engineering, IT Project Management and Delivery professional and thought leader seeking opportunities in program and project management, delivery and digital transformation. Successful experience standing up and managing IT teams (onsite and offshore) and leading transformative initiatives (process effectiveness and automation). Strong track record of program management and delivery.

Strengths: strategic thinking, client interfacing skill, resource management, project delivery and management skills based on about 20 years in project delivery and management in BFSI, Telecom, Insurance and Logistics domain.

PROFESSIONAL EXPERIENCE

Sr E2E Testing Leader – D2C Digital Transformation (KS/NJ based Insurance Technology Company) Nov 2020 - Present

Mphasis, NY, Consulting & Delivery role for a leader in the US life and annuities insurance technology and services industry

Brought in thought leadership and accountability for quality assurance of successful launch of totally digital D2C Term & Universal Life Insurance products

Ensured E2E quality by working with internal and external stakeholders, utilizing the best practices and guiding the team in multiple test types

Developed and implemented E2E test strategy for the large digital engagement, across the whole CX journey

Leveraged consulting experience in E2E business process, agile transformational journey and quality engineering practices tools landscape

Provided thought leadership to conduct disruptive testing across work streams

Solutioning and implementing testing & CI.CD tools (Selenium, Sauce Labs, Blazemeter, Jenkins, Mobile Testing) significantly reducing delivery timelines

Worked across multiple platforms, and 3rd party vendor engagements ensuring quality delivery.

Senior Technology Consultant/Advisory July 2020 – Nov 2020

WF LIBOR Transformation Technology Office, Wells Fargo, Charlotte, NC

Responsible for monitoring, reporting and audit consulting for LIBOR program level transformation imitative at Wells Fargo.

Developed strategy and implemented solution for monitoring and reporting at application rolling up to the program level.

Program Manager (Branch IT & Compliance Projects) Sept 2018 – July 2020

Xavient Digital, Client: Union Bank/MUFG Bank, Jersey City NJ

Formerly known as Xavient Information Systems Inc. founded in 2002, Xavient Digital – powered by TELUS International is a US-based provider of digital IT solutions and software services. Headquartered in California, the company has offices throughout the United States and an international network of delivery centers, primarily in India and Canada. Xavient is the primary IT & Agile Transformation vendor for MUFG providing delivery across NA and India.

Program Manager for managing delivery across the portfolio: projects across Corporate Banking (Commercial, Investment Banking, Wealth Management), Corporate Functions (Risk, Compliance, AML) and Shared Services (Automation & TDM, Agile Transformation)

Responsible for overall program success, contract management - SOWs (T&M, Fixed Bid, Managed Capacity), engagement, P&L, resourcing, delivery and transformation initiatives (Agile Transformation, Automation, Innovation, API Testing).

Managing transition of projects from incumbent vendors to steady state

End-to-end Project Management responsibility: Initiation, Planning, Execution, Monitoring & Control through Closure. Responsible for scheduling and running project kickoff, planning, execution status, technical review, ad-hoc/escalation meetings as per project needs. Responsible for Risk & Change Management and Client/Stakeholder reporting.

# of full cycle projects managed ~50, # of Resources : Onsite (New Jersey, California, Arizona: ~30), Offshore (India:~100)

Since September 2019 have achieved seamless delivery with minimal escalations, overall ~40% growth, AML/Risk Compliance (SAS/Actimize)– 200% growth.

Quality Engineering Consulting

Prevalent Networks, Warren, NJ USA

Project Manager November 2017- September 2018

Prevalent, Gartner leader in 3rd party Risk management: helps companies meet compliance requirements and reduce risk with the industry's only solution that includes vendor assessment, continuous monitoring, and vertical evidence sharing networks.

●Built a Quality Engineering team grounds up with resources in Costa Rica and Russia.

●Defined and developed project plans, processes, frameworks for 4 product lines (Agile Development)

●Developed and deployed automation strategy roadmap for UI (BDD/Cucumber) and API (Swagger, JMeter, SOAPUI) integrated with TeamCity CI.

●Leveraged AWS, Containers: Docker based test environments on demand.

●Implemented XRay Test management (Jira plug-in) for Test management, traceability and reporting.

Bank of America, Hopewell, NJ Sept 2017– Oct 2017

Test Data Management Tools Evaluation and Assessment for adoption across the bank: created comprehensive use cases for test data generation to evaluate 3 tools: IBM Test Data Fabric, CA Data Maker/TDM, Informatica TDM.

Worked with tool providers to run the hand-on evaluation (for CA Tool), and internally at BoA for creating environments and test data to match specific requirements.

Mphasis, NY USA (an HP owned services company, recently acquired by Blackstone Group)

AVP & Business Lead, Strategic Market Unit May 2014- Sept 2017

Leadership role in testing program and project delivery, management and thought leadership in IT strategies, Test Automation, Security Testing, Mobile Testing and Assessments & Transformational strategy. Responsible for project management delivery of Testing/Agile Transformation/DevOps projects at client sites.

●Worked with large BCM and Logistics verticals on projects to increase QA effectiveness and efficiency. Proposals (proactive and RFP based), consulting with existing clients on testing projects and practices with a focus on long term transformative strategies to address critical business needs (UAT program development, automation tools rationalization, Agile & DevOps adoption, Test Data Management).

●Lead Test Data Management projects for 2 clients: Project Planning, Analysis, Design, Build, Maintenance. Data profiling for each individual data store to create data requirements for testing needs and meeting compliance requirements. Leveraged CA Data Maker for Test data preparation, masking strategy, data distribution plans, data refresh and backup strategies. Leveraged the test data sets for testing cycles and improving testing coverage.

●Responsible for pursuit of new business working with hunting teams in US and Europe and have successfully converted several prospective opportunities into projects.

●Specific focus on testing process improvements, test automation, frameworks and digital assurance, mobile testing solutions and Agile & DevOps transformation. Hiring and standing up quality assurance/engineering teams and their coaching and mentoring.

●Leading strategic testing thought leadership, initiatives and service offerings in Mobile Testing, Test Environment Management, Test Data Management, Service Virtualization and NextGen Test Automation.

Industries: Banking & Financial Services, Insurance and Logistics

Focus areas: Project Management, Automation (UI, backend, mobile, frameworks, ROI Analysis and partnerships), End to End test strategy, test coverage, TMMi based QA assessments, developing QA transformation strategies across large organization, Developing and implementing testing centers of excellence (TCoE), Test Data Management solutions.

Ness Technologies Teaneck, NJ USA

Senior Director, Testing & QA Practice Aug 2013 – April 2014

Leadership role in QA pre-sales, delivery team support, thought leadership in QA strategies, Test Automation, Security Testing, Mobile Testing and QA Assessments & transformational strategy. Project management of delivery of QA projects at client sites.

●Leading QA assessments and appraising the maturity of delivery test organizations against full life cycles of Agile Testing Methodology; helping to implement recommendations that lead clients to a higher level of maturity and improve efficiencies.

●Consulting roles within different delivery teams for test automation review, assessment and development of strategies and design and architecture of test automation frameworks using commercial and open source tools.

●Successfully lead an Application Portal Security Assessment for a client on their new cloud-based application portal

●Developing testing proactive proposals and identifying opportunities for business development.

●Lead RFP responses and proposal development for testing engagements leveraging Ness’s agile methodology and best practices.

●Lead QA assessment for a large automobile industry software development company: QA process maturity assessment, application risk coverage profile, application mapping and coverage gap analysis of regression packs, Robot Framework/Selenium 2.0 automation framework assessment. Develop a 12-month roadmap of improving overall QA processes.

Industries: Banking & Financial Services, Publishing & Education, ISV & Product Development Companies.

UST Global Inc

Test Solutions & Services, QA Labs Testing Services Practice March 2012-Aug 2013

Proposals and Pre-Sales Role for multiple Client & Industries (proposal & RFP write-ups, client presentations, proposal defense and QA transition and transformation plans, ROI-based estimation modeling)

●Key member of pursuit team to win a $25 Million, 3-year testing Managed Services contract with a major retail/pharmacy chain in UK. Strategic planning, building the solution, client presentation. RFP preparation & defense, documentation, Due Diligence.

●Lead the process of transitioning projects from incumbent vendors and leading the QA transformation of the client organization to an Outcome-based managed testing service.

●Winning bid for $1 million Corporate Mobile Flagship Application Development and Testing proposal: Lead QA practice pursuit team in formulating test strategy formulation and articulation in proposal utilizing Perfect Mobile based Mobile testing solution.

●Key member of a team that secured a $25 million (3 year) Managed Testing Services for a major healthcare provider in Philadelphia. Working with account team and client to define and SOW transition and QA transformation strategy.

●Work-In-process proposals and client presentations: RFP for US division of largest Japanese Bank, Automation & Performance Assessment and proposal for major Healthcare-IT company in UK, Managed Testing Services proposal for Large Invest Banking company on east coast

Key strengths: strategy formulation, testing assessments (testing maturity, testing practice evaluation, automation and performance testing), driving and leading ROI based outsourcing (onshore, offsite, near-shore & offshore) proposals

Engagement Models: Staff Augmentation, Managed capacity/Service and Managed Outcome

Industries: Banking & Financial Services, Healthcare, Media & Entertainment, Retail & Pharmacy.

Delivery Manager – Testing March 2012 – Oct 2012

UST-Global/Client: Bank of Tokyo-Mitsubishi, Jersey City NJ

Project: IFRS Conversion for Commercial Loans & Trading/Derivatives Systems

Bank of Tokyo was moving from US-GAAP and J-GAAP reporting standards to also provide an additional IFRS compliant set of books in 2015 (in production by Q2 2013). The IFRS project dealt with testing of the complete accounting events from source systems (Loans, Equities, Derivatives) via ETL and ATLAS Calculating Engine to Financial Accounting Hub/Oracle General Ledger and OBIEE Reporting. Complete test planning, resourcing, execution and management of the project.

●Developed a complete test strategy for the end-to-end testing and functional testing for component systems.

●Completed the SIT (System Integration Test – Functional Testing) Test Plan document outlining the complete test approach and strategy for the implementation.

●Resource Planning and Estimation for project: Resourcing for the Test Analysts (4) positions in May 2012 and additional resources for the test execution and reporting during the last quarter of the year. Developed the plan for the Test Elaboration Phase (writing test cases).

●Scheduled and lead the regular meetings with the developers and subject matter experts (SME) for understanding he complete system and developing testing strategies for complete coverage.

●Creating the plan for the test bed data creation (from source systems) and Data Migration testing

●Developed the testing standards, test artifact templates, defect management for input and management in Quality Center

Environment: Informatica (ETL), Oracle FAH & Oracle GL, Oracle AP, SQL/PL-SQL, Mainframe, DB2, Quality Center

Morgan Stanley, New York, NY September 2007 – March 2012

Sr. QA Manager

STP-QA-Trades Completion, Team Lead System Test Group, 750 7th Ave, NY, NY

Trades Completion Testing provides a set of services to the Trades Completion (TC) development organization: regression testing build management and test environment support

●Lead global on-shore (NY and Montreal) team off-shore team (India and Europe) in developing strategic system level tests for: increasing test coverage (300% test cases increased over the year), negative and boundary level testing, PMP-related test planning and implementation, test automation using internally developed test harness/automation framework.

●Developed a complete coverage strategy for code/rules and functional coverage including: risk-priority analysis per component, Cobertura coverage report analysis and designing specific test packs for increasing coverage. Goal to get coverage from ~30% to 60 % EOY. To date: increased to ~45%.

●Currently involved in leading engagement efforts with global development groups within post-trade flow/enrichment space to provide QA services. Responsible to building up a test team for engagement: qualifying and interviewing candidates, employee selection and career management for on-shore and off-shore test engineers.

●Audit of current QA practices, identifying gaps, defining test strategy and QA process implementation (trade routing, mainframe back-bridging and legacy trade systems).

●Responsible for development of test plans, test cases; execution of test cases and defect tracking/resolution using QC

●Maintained interaction with global dev and business enablement teams across the different TC components in implementing targeted testing (test packs) for monthly build changes.

●Ran monthly and ad-hoc build change testing strategy meetings with operations and dev groups.

●Involved in monthly regression testing activities utilizing the Regression Test Framework (Saturn based test framework).

●Managed level 2 testing support team for investigating client/business trade engine processing issues and followed up with development on implementation and testing of patches and related functional changes.

●Started Engagement with Trade Reporting and Back-End Database and DW group: report generation and data management testing for enterprise trade data (large database testing). Extensive use of SQL for querying and manipulating data.

●Test Data Management: responsible for creating test trades and synthetic trade XML/FIX trades and test reference data as well and defining strategy and design of internal reusable test data repositories.

●Developed test strategies and delivered regression testing for ATLAS/Legacy Trades/Mainframe DB2 trade systems – engaged with tools to develop automated test framework.

●Helped define future QA continuous process improvement efforts and developed processes and standards for improved software quality for the Trades Completion group.

Environment: Java, Eclipse, Sybase, SQL/PL-SQL, FIX, XML, Mainframe, DB2, SOAP/MQ, RTF - MS internal test automation framework (Saturn)

Sr QA Manager

Morgan Stanley, NY Sept 2007 – Dec 2008

Securities Lending (Domestic trading Platform and Short Sale Availability reporting and processing)

●Lead global QA team (10 onshore and offshore test engineers – 3 project groups) in developing test strategies and execution for a Trading Platform (.Net/C#/Infragistics/Sybase). Responsible for complete Back-end and Front-end test planning and execution.

●Developed test plan, test cases, executed test cases and track defects using QC.

●Managed complete QA cycle starting from requirements analysis all the way to resource planning, test execution and test results reporting for multiple projects.

●Securities Lending Group: Responsible for all QA functions for: Domestic trading system (Front-end), Short Sale Approval System (Front-end), Availability Sever (Backend). Integration testing between different internal and external systems (LoanNet/Equilend).

●Close interaction with development and Business Enablement teams. Negotiating schedules for QA programs.

●Focused on maturing the QA process in the group: Conducted periodic QA process audits and implemented QA policies changes to improve software quality and QA effectiveness.

●Performance Testing: Design, execution, scripting (shell + Perl), Loadrunner: created VuGen scripts for performance testing FLEX application (ShortSale5).

●Responsible for recruitment, on-boarding and career/talent development of test engineers. Performance reviews and feedback.

Environment: .NET 2.0, Infragistics 7.2, Eclipse, F5, Sybase, SQL/PL-SQL, FIX, XML, SOAP/MQ, Mainframe and DB2, QTP and internally developed back end test Automation Tool/harness (using Saturn/Shell/Perl), Loadrunner.

Federal Reserve Bank (NY), New York Nov 2006 – Sept 2007

Lead QA Engineer System Test Group

●Lead Software QA/Proj Mgt Team in manual testing of International Treasury System (ITS.gov)

●ITS system manages a single hub for international payments and collections on behalf of the Department of the Treasury, Financial Management Services. This system processes government vendor and benefit payments for more than 50 government agencies across 150 countries.

●Performed requirements analysis, Traceability Matrix Development, Design Test Strategy and Develop Test Plan and Test Planning and execution. Periodic reporting of Test results to management.

Environment: Agile development environment, Solaris, Web sphere, Windows/NT, Oracle 9i & 10g, SQL/PL-SQL, TCP/IP, Planner, WinCVS, Some exposure to QTP and test Automation.

Leapstone Systems, Somerset, NJ (Motorola Mobility) Dec 01- Nov 06

Sr. System Test & Deployment

●Integrated Services Development Platform (VoIP) & Wireless Solutions - High Availability, Functional, Installation and Backend Testing. Customer Deployment and troubleshooting/integration. AT&T LightSpeed Project

●System Test Plan development and System Test of Service Deployment Platform (SDP) for AT&T-Lightspeed IPTV Project and Communications Convergence Engine (VoIP) platform (Java/C++) for Qwest Communications, Inc. and CCE Wireless Platform for Content Management for Verizon Wireless.

●As lead QA Engineer specialized in the following areas: High Availability Testing (AIX, HACMP, Websphere/MQ, Sun Solaris, Sun Cluster 3.0, Veritas Foundation Suite and BEA WebLogic 6.1), SNMP Manager, Batch Provisioning, Alarms /Metrics collection,

●OA&M Functionality Testing & Packaging & Installation Testing. Also conducted extensive Disaster Recovery Testing scenarios for VoIP platform.

●Worked with development and IVT groups to develop product test suite. Test Automation using Rational Robot & Test Manager & LoadRunner. Trained functional testing groups in Rational Robot/Test Manager. Lab System Admin on Sun Solaris Enterprise servers: installation, configuration and high availability software.

●CCE Wireless for Verizon Wireless: Installation, High Availability and Functional Testing of Wireless solution customized for client. Tested Bulk Stocking, Vendor Management, Billing and Revenue Assurance for Real-time and batch feeds of customer data in XML format. Extensive Testing of Billing data, error handling and reprocessing of billing records.

●SBC-Lightspeed IPTV Project: CCE SDP Service Broker/Service Controller End-to-end testing: Functional, High-Availability, brokering different services on CCE platform (using custom PS/DND/FM/VM applications). Extensive use of Catapult Call Generator for various SIPS calls scenarios. Development of test strategy, test plan development and detailed test cases. Functional Testing of IPTV support on the SDP platform (provisioning, deployment, integration with Microsoft IPTV Platform)

●Testing of port of Wireline and Wireless Platform from Solaris to AIX (End to End Testing).

Environment: AIX, IBM-HACMP, Websphere, Solaris, Sun HA, Sun Cluster 3.0, HPOpenView, BEA WebLogic 6.1, NIS+, DNS, Veritas, Windows/NT, Oracle 9i, XML, SQL/PL-SQL, TCP/IP, SIP, Rational TestSuite (Robot, Mgr, ReqPro, ClearQuest), LoadRunner

Client: Lucent-LWS-ESS System Integration Test Lab (SITL), Holmdel, NJ. (July 2000 Oct 2001)

Consultant - Lead System Test & Integration, Cotelligent, NJ

●Systems engineering and Test Planning of Lucent LWS post-sales offer for ASPs specifically in the Data Center operations and configuration. Worked with team certifying Sun High Availability platform to support Web applications such as iPlanet and Netscape applications. Test Planning and designed test cases and scenarios. Project management and systems engineering role.

Environment: Solaris, Sun HA Solution- Sun Cluster 2.x, HA-NFS, NIS+, DNS, Veritas, HP-UX, Windows/NT, Oracle, Sybase, Informix, SQL/PL-SQL, TCP/IP, Frame Relay/ATM.

Client: Lucent Consumer Communications, Eatontown, NJ. (Aug. 1998 - July 2000.)

Consultant - System Test Group, QCC, Branchbrook, NJ

●Test Specification and Test Plan development and execution Hardware/Firmware Testing of wide range of corded and CID cordless products. Extensive use of WinRunner and Sablime (Source Code Control System) MR tracking system (with Web-based interface). Extensive interface with Product management and provided valuable input on feature development of future products.

Environment: Solaris, Windows/NT, WinRunner, Sablime (SCCS).

Client: Digital Lightwave, Neptune, NJ. (Feb. 1998 - Aug 1998)

Consultant - System Test Group, Tekmark, Edison, NJ

●Test Specification and Test Plan development Software Testing for SONET/ATM/T1/T3 based Protocol Analyzer.

●Implemented Software Testing of SNMP Agent and TL1 Agent.

Environment: Solaris, Windows/NT, ATM/FR/SONET, SNMP, TL1.

Client: Lucent-Phillips Consumer Communications, Eatontown, NJ. (Feb. 1997 - Jan 1998)

Consultant - System Test Group, Tekmark, Edison, NJ

●Test Specification and Test Plan development and execution Hardware/Firmware Testing of wide range of corded and CID cordless products. Extensive use of WinRunner and Sablime (Source Code Control System) MR tracking system (with Web-based interface). Extensive interface with Product management and provided valuable input on feature development of future products.

Environment: Solaris, Windows/NT, WinRunner, Sablime (SCCS).

Client: AT&T NCR Network & System Management, Lincroft, NJ. (June 1996 - Feb. 1997)

Consultant - System Test, Tekmark, Edison, NJ

●Integration test design and test plan development for NCR Software Manager - a distributed software delivery and release management system.

●Testing on a wide range of hardware and OS including Windows95/NT, DOS, OS/2, SunOS, NCR SVR4, HP-UX.

●Installation of OS/Software for test lab: Solaris, Windows/NT, HP-UX, configuration and networking.

Environment: Solaris, SunOS, Windows/NT, HP-UX, SVR4, OS/2, PL/SQL, SQL, Oracle, Sybase, Informix.

Client: AT&T Network Systems CCIOS Liberty Corner, NJ. (Nov.1995- June 1996)

Consultant - Integration Testing Group, VIS, Somerset, NJ (now Lucent Technologies),

●Responsible for OA&M testing: test specification and test plan development, testing, and installation of ActiView/StarRep software and various third-party software (such as ADDS, SNC-2000, MLT and Connect-Vu). Hardware: Sun (SS2, SS5, SC1000/2000 running SunOS 4.x/5.x and HP (9000s running HP-UX 9.x/10.x)

●Integration Testing of Co-Display of several GUI products under Sun OpenWindows and HP Vue user interfaces. Developed test plans and performed unit and integration testing.

●SunOS and HP-UX system, and Sybase10 installation, configuration and administration.

●Automated testing: generating/running scripts using Mercury Xrunner/Loadrunner.

Environment: Solaris, SunOS, HP-UX, Windows/NT, Oracle, Sybase, Informix, SQL, PL/SQL.

Client: AT&T InterSpan Frame Relay Service, Holmdel and South Plainfield, NJ. (Oct 92-Nov 95)

Consultant - DBA/UnixSysAdm/Tier III, Prog Sys, Monmouth Jct., NJ

●Responsible for Administration and Tier III Support for Sun Sparc Hardware and Software Installation.

●Upgrading, testing and support of StrataCom Strataview Frame Relay Network Management Software on Sun and HP platforms.

●Extensive Informix On-Line (5.x and 7.x) database administration, installation, upgrading, tuning and maintenance.

●Extensive Sys Admin of Solaris/SunOS/HP-UX machines. Raid configuration (Veritas Vol Mgr.)

Environment: SunOS, Solaris, HP-UX, SVR4, Windows/NT, Veritas, ATM/FR, Informix, SQL.

Client: United Nations Fund for Population Activities (UNFPA), NYC. (April 1992 Oct 1992)

Consultant - DBA/UnixSysAdmin, VIS, Somerset, NJ

●Unix Systems administration: Honeywell Bull DPX/2 300 multiprocessor system. Responsible for developing backup scripts and utilities. System tuning/reconfiguration and software/hardware troubleshooting.

●Database Administration: Informix On-line: Project Resources Mgt. System, Informix 4-GL Financial APSS and BIS system Designed and implemented several shell menu interfaces to the systems.

Environment: BullOS, SunOS, Windows/NT, Informix Online, SQL/4GL, ESQL-C.

EDUCATION

Master of Business Administration (MBA), University of Northern Iowa, IA.

Graduated in top 10% of class.

BS in Electrical and Electronics Engineering, REC (Madras Univ), Trichy, India

1st Class with distinction. Awarded 4-year NEC Merit Scholarship.

DevOps Certification 2018

AWS Architect certification (in progress)

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