Manager Service

Mary Frakes

*** * ***** *** **, Caledonia, Mo ***31

314-***-****

Professional Summary

Supervisor with proven management abilities and In-Home delivery experience seeks an upper management position to further advance and grow.

Skills

Communications

Documentation and reporting

Multi-tasking and negotiation

Organizational Skills

Experience

In-Home Program Supervisor DCAI Foundation Viburnum, MO February 02/2016 - Current

Supervisor

Monitor and provide oversight regarding Aides performance

Ensure policy and procedures are followed

Scheduling

Aide training,

Collect and review all aide accountability and mileage forms

Ensure service delivery to clients

Communicate with DHSS,

Designated Manager Certificate

In-Home billing and payroll

CPR and first aid instructor

Developed and implemented tailored service plans to the needs of particular clients.

Effectively communicated with other employees and upper management to ensure complete care of clients.

Evaluated the clients’ needs and provided service options to meet their requirements.

Followed up with clients ensuring their satisfaction with their services.

Education

GED Mineral Area College Park Hills MO March 03/2009

Computer Skills, Computer Web design Mineral Area College Park Hills MO

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