Sales Representative Customer

Highly motivated team player with over three years of experience providing excellent customer

service in the food and beverage & retail industries. TECHNICAL SUPPORT & SALES REPRESENTATIVE JULY 2020-MARCH 2021 ASURION ORLANDO ORLANDO, FL

● Troubleshoot technical issues for customer devices such as phones, laptops, tablets, in a call center environment.

● Sold device warranties and protections for the benefit and protection of customer devices.

● Assisted and solved account issues in a timely manner. GAP FACTORY TEAM MEMBER OCTOBER 2019 - PRESENT

GAP FACTORY STORE ORLANDO, FL

● Provide fast, courteous, and professional customer service in fast paced environment

● Handled minor customer complaints and concerns in an effective, customer supportive manner.

● Assisted in display of merchandise

● Recommended, selected, and helped locate and obtain merchandise based on customer needs and desires.

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CONCESSION TEAM MEMBER & MOVIE CLUB AMBASSADOR APRIL 2017–OCTOBER 2019 CINEMARK THEATERS ORLANDO, FL

● Provide fast, courteous and professional customer service in fast paced environment

● Ensure that each customer experience is a pleasant one and that all needs are met

● Prepare serve food, drinks and alcoholic beverages

● Maintain a clean workspace both inside and outside of the kitchen to ensure an efficient workflow and enhance the customer experience

● Lead co-workers in team-oriented tasks to maintain upkeep in the theater

● Train new employees on concession, restaurant, bar and other duties within the cinema E

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DR PHILLIPS HIGH SCHOOL

HIGH SCHOOL DIPLOMA

Technical Honor Society

Business Academy

CERTIFICATIONS: Adobe Illustrator, Adobe Bridge, InDesign, Photoshop 360 TRAINING

Alcohol Serving Certificate

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JUNIOR FIREFIGHTERS, FIRE CADET 2009 - 2015

Community Service, Beach Cleanup, Feeding the Homeless, Fundraisers, Fire Training ENVIRONMENTAL RANGERS 2012 - 2014

Beach Cleanup, Agricultural Projects, Radio Presentations HUMANE SOCIETY 2013 - 2014

Assist with feeding, walking, bathing and grooming of the dogs at the shelter

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