Namarta Grover

M: +91-703*******; +91-799*******

E: adlmsm@r.postjobfree.com

Professional Profile

Registered ITIL V3 Foundation Certified professional, with a progressive experience of over 4 years of working in onsite/offshore models, managing complex projects/programs by leading cross-functional teams, implementing changes in technology, optimizing resources, excelling in service delivery and establishing IT infrastructure.

Core Skills and Abilities

Experience in Training & Development and Asset Management for 4 years. I have expertise in developing and executing comprehensive project plans, have been involved in Infrastructure Design and Deployment of end to end IT projects. Have aligned resources as per the demand and trained them according to the market trends. Excellent documentation and communication skills

Successfully documented processes, workflows, procedures and research to the finest detail. Exceptional communication and interpersonal skills with the ability to negotiate effectively with both internal and external stakeholders at all levels.

Employment History

Senior Executive– Experienced, Wipro Technologies April 2014 – Present Role: Team Lead- Training and Development;

Leading a TNI drive for training and trend analysis.

Responsible for conducting internal/external trainings for the employees across towers.

Coordinating with teams to handle the trainings’ budget and ensuring the trainings are given in the leading practices and niche skills.

Initiated Skill gap analysis in the accounts to provide only the relevant trainings.

Ensuring that all the arrangements are made for a particular training and participants are not facing any issues.

Handling escalations for all the locations and an emergency contact for all the accounts in order to fast-track the training requests through any of the team members.

Tracking the bonds signed by employees and ensuring their compliance.

Ensuring a cordial environment amongst the team in the high pressure atmosphere.

Automated the process to avoid redundant mail chains and setup the whole approval process online for faster execution of requests.

Recorded the training sessions to make them available offline which ultimately brought down the pressure on trainers for delivering L1 trainings.

Executed the trainings within the low budget sanctioned by the organization by converting the sessions to VILT circumventing the travel cost leading to huge Savings and a success story. Role: Asset Manager:

• Experienced in Basic and Special Procurement on MM module.

• Extensive experience in creation of Purchase Requisitions, Assets and Purchase Orders.

• Communicating with the vendor and negotiating for the best price of every product purchased by the company.

• Experience in Invoice Verification and Processing.

• Putting forward recommendations to comprehend business needs in a more profitable manner.

• Implementing Asset Management, Inventory Management and Stock Management procedures for better maintenance of company’s assets.

• Expertise in planning and implementing Purchases from initial stage until the payment has been made.

• Administered & Managed a Purchase Order Database.

• Provided a Cost efficient model which cut down on dispatch costs from the system building site to the users.

Education

Bachelors of Technology, Computer Science Chandigarh University, Chandigarh, India Chandigarh University

Graduated: 2013, Percentage: 79.0%

Senior Secondary School Examination Mussoorie, India

(Physics, Chemistry, Math, English & Sanskrit)

Mussoorie International School

Passed: 2009, Percentage: 79.0%

Skills

Programming languages:

C++

Tools:

BMC Remedy,

Service Now

SAP 4.7

SAP ECC 6

Professional Development and Industry

Participation

Ongoing professional development through

participation in industry groups & training courses. 2017 - ITIL V3 Foundation

2016 – Lean Practitioner

ADDITIONAL EXPERIENCE AND AWARDS

Excelled in Wipro Training securing 1st position

Received three promotions consecutively.

Received Amazing Woman of Wipro Award.

Received the star award for excellent

performance and going an extra mile.

Personal Information

Date of birth : 2nd January 1992

Sex : Female

Present Location : Pune

Languages Known : English, Hindi, Punjabi

References

Available on request

Contact this candidate