MICHAEL W. HARDEN

*** ****** *, *********, ** ***21

585-***-****

adlms9@r.postjobfree.com

PROFESSIONAL SUMMARY

Highly skilled professional with more than 17 years of experience in health care environment. Areas of strength include: Excellent knowledge of set up, monitor and maintaining all routine equipment. Involved experience working with elements of confidential data. Performs well under pressure, detail oriented and recognized ability to prioritize and follow-through to exceptional results. EXPERIENCE

Customer Service Representative

Xerox Corporation Customer Services, Rochester, New York

● Respond to Customer inquiries regarding changing existing contract.

● Provided information on additional Marketing Products.

● Utilized computer skills, analyzed data and provided the best solution. Clinical Certified Hemodialysis Technician

Fresenius Medical Care, Rochester, New York

● Cannulate vascular access on patient’s with fistulas or grafts to administer dialysis treatment.

● Performed vital signs and assist with catheter care before, during and after treatment.

● Programed dialysis machine according to doctors’ orders.

● Made bicarbonate and acid as needed for dialysis clinic.

● Recorded chlorine levels in the RO water system.

● Water Room certified.

● Ordered and stocked supplies as needed.

Inspector, Machine Operator

Bausch & Lomb (Kelly Services), Rochester, New York

● Inspect contact lens for damage.

● Measure, weigh and check diameter of molds which produce contact lens.

● Operate mold machine.

● Download data on computer.

● Inspect packaging before shipping.

Respiratory Care Technician

2015-2016

2009-2013

2007-2008

1989-2006

Rochester General Hospital, Rochester, New York

TV Repair Service, (part-time position) 1996-2001

Rochester General Hospital, TB&A Hospital Television, Rochester, New York EDUCATION

Benjamin Franklin High School, Rochester, New York CPR Certification

COMMUNITY SERVICE

Youth Apprenticeship Mentor 1995 - 2006

Rochester General Hospital, Rochester, New York

● Provided job coaching, training and counseling for high school students in the Health Care Youth Apprentice Program. Promoted daily activities to sustain positive attitude and quality care for patients/customers.

● Received a Certificate of Appreciation for services as a Job Coach and an Award for Volunteering with the Youth Apprentice Program.