Objective

Aiming to develop technologies by operating Microsoft. Seeking assignments in Microsoft SCCM 2012 /Microsoft SCCM 2010 with a reputed organization.

Summary

Having 7 years of progressive experience in SCCM 2007 / Microsoft SCCM 2012/1606/1706/ /1902/1906/1910/2002SR/2006 & 2010.

Experience in implementation, troubleshooting of SCCM 2007 and Microsoft SCCM 2012/1606/1706/1802/1902/1906/1910/2002SR/2006 & 2010.

Experience in Client side and Server side supporting role.

Excellent communication and documentation skills.

Quick learner, highly motivated, results oriented, and enthusiastic team player. Ability to work effectively in a fast-paced environment.

Drive as Senior Administrator for migration project from SCCM 2007 to SCCM 2012, OS Migrations, Azure region migrations (West US to West US2), Client migrations from one region to another to reduce cost to organizations.

Certifications & Accomplishments

Microsoft Certification in SCCM (70-243).

Administering Microsoft System Center Configuration and Cloud service (70-703).

Current Organization:

Organization : Tata Consultancy Services (TCS)

Designation : IT Analyst

Duration : February 2018 to till date

Previous Organization:

Organization : Wipro Technologies

Designation : Senior Project Engineer

Duration : April 2014 to February 2018

Previous Organization:

Organization : Zensar Technologies

Designation : System Engineer

Duration : February 2013 to April 2014

Roles and responsibilities:

Administration and Management of SCCM hierarchy (200+ SCCM servers, 1CAS, 4 Primaries, 6 Secondary’s more than 25 DPs & 25 SUP’s) and Troubleshooting client and server issues.

Implementation of migration SCCM infrastructure SCCM 1902, SCCM 1906, SCCM 1910, SCCM 2002 SR, SCCM 2006, SCCM 2010 Upgrades.

Installation of ConfigMgr Central Administration Site, Primary Site and Secondary Site and others site system roles.

Depth knowledge on Site system roles and its components.

Administration Microsoft SCCM 2012 environment, including creating or editing security groups, application deployments (collections, and PowerShell scripts), patch management, general troubleshooting, log analysis, upgrade, and recommendations on current infrastructure.

Knowledge of Software Distribution in three tier hierarchy.

Migrated All the Site System like MP, SUPs, AC, DPs, RP from On-perm Hyper-V VM to Azure VMs.

Knowledge of Application Management end to end process.

Software Distribution Application/Package creation in SCCM.

Handling Incidents and requests through Service Manager and ICM Management.

Experience and knowledge of Design and Architecture for Implementing Large and Medium scale SCCM 2012.

DP installation and configuration setup has been deployed in client environment.

Implementation of Secondary Site installation in SCCM 2012.

Troubleshoot of File based and DRS replication.

Working on clustering concept.

Started working on Azure topics like creation of CMG, creation of CDP.

Decommissioning of DP, MP, and Secondary site.

SSB troubleshoot and issues in SQL related to DRS replication.

Monitor and troubleshoot transmission queue, Drssendhistory, dialog pool issues solved.

Client health check, Configuration Items and Configuration baselines compliance cases solved.

Knowledge on clustering concept and worked on cluster servers and moving from one to another node.

Performing monthly activities like WSUS Cleanup jobs, patching on host servers, performing the Pre and Post QC for each upgrade.

Worked on SCCM client’s migrations and troubleshooting the issues.

Troubleshooting SQL maintenance jobs like rebuild index, shrink DB and stored procedures, etc.,

Troubleshooting reassignment of DP, non- migration packages, on content library files and creation of prestage files.

Creating document for all migration activities for validation from project manager.

Sending report to manager on shift basis about migration progress and implement daily task according to project plan.

Creating software updates for critical/security patches, FEP updates and deploying it periodically.

SCEP integrated to SCCM, replicating the updates all over the environment, troubleshooting the issues.

Troubleshooting the package replication all over the environment.

Troubleshooting WSUS sync issues and replication issues.

Periodical health checks of SCCM environment and site backup.

Troubleshooting SCEP issues and fixing SOAP errors in higher level.

Daily health check on clients, ADR, Back up status, Database replication issues, SCEP-Noncompliance servers, site status, component status and DB size growth on Primary sites.

Troubleshooting network bandwidth issues caused by SCCM replication.

Maintaining hardware inventory up to date and troubleshooting the issues.

Experience on working customized reports and fetching the info as per the client requirement.

Analysis capability for handling problems.

Ability to gather information to solve a specific issue.

Configure parameters and permissions regarding local operator needs.

Trouble shooting MP, DP & IIS related issues and its configurations.

Ensuring client health and troubleshoot problems associated with the client.

Monitor the advertisement status to ensure successful completion of deployment.

Troubleshoot issues if any related to failed deployment of software and provide a fix for the same.

Create and configure packages, programs, advertisement, and collections in the SMS/SCCM environment as per requirement.

Troubleshooting OS and network connectivity problems.

Preparing servers according to development environment.

Managing server hardware and software problems.

Managing Incident report and root cause analysis

Patch Management of all servers using WSUS.

Document and implement new solutions on specific issues.

Package creation and distribution via SCCM 2012.

Handled decommission project (decommissioned MP, DP, SUP, SQL Servers, & all role-based servers from SCCM).

Microsoft SCCM 2012 troubleshooting, installation of applications, backup, recovery & disaster recovery

Performed and converted most of the MP Servers from HTTP to HTTPS (raising SSL Certs, getting approval from FTE, install, modify IIS Binding, change role setting, monitor the logs)

Performed and converted most of the SUP Servers from HTTP to HTTPS (raising SSL Certs, getting approval from FTE, install, modify IIS Binding, change role setting, monitor the logs)

Installing patches, Creating, and advertising customized package as per the requirement.

Ability to communicate articulately with people.

Microsoft SQL Server Administration (MSSQL 2012 to MSSQL 2017 CU12):

Creating and Configuring SQL Server Machine (VMs) for Windows SQL Cluster on On-Perm and Azure SQL Always on High Availability.

Installing and configuring SQL Server 2012 in production environment.

Fixed issue SQL Server upgrade SQL Server 2016 to SQL Server 2017 CU12 in Production.

Environment SQL Always on High availability and created document for same.

Creating SQL JOBs for SQL DB Backups.

Monitoring SQL and fixing SQL server performance.

Configuration of SQL Always on High Availability node in cluster making sure always both the node be in healthy and synchronized.

Trouble shooting end to end SQL job failure issue.

Troubleshooting end to end SQL Blocking Replication issue SQL SCCM site DB connectivity issue.

Operations Management Suite (OMS):

Performance Monitoring and Analytics:

oConfiguration performance monitor for specific Process CPU Utilization, Specific Process, Memory Utilization, Disk Performance, Network Usage, Current Disk Queue Length.

oOS resources monitoring for Windows Server.

oOn-premises server performance monitoring

oAzure server performance monitoring and storage analytics

Azure Log analytics:

oCreating query and Dashboard For specific Process CPU Utilization, Specific Process, Memory Utilization, Disk Performance, Network Usage, Current Disk Queue Length.

Log Management:

oUniversal log collection and analysis.

oAdding structure to all types of unstructured data.

oReal-time monitoring, search, and log analytics.

Altiris-

Manage, maintain & troubleshoot Symantec Management Platform SMP 7.1(Altiris) and its solutions, namely Patch Management, Software Management & Inventory Solution.

Working with Altiris Deployment jobs troubleshooting and Altiris Server issues.

Troubleshooting for Application functionality, installation, Issues with imaging desktops/laptops, Issues with Office 365, Issues with Altiris services, packaging.

Generate hardware replacement reports, patch management, monthly/weekly/daily and reports for hardware/software inventory, Office 2013 deployment.

Working with robo copy scripting for mass deployment.

Testing Monthly released MS patches and SWD policies on Test lab PCs and preparing test cases for different image versions.

Running Standalone inventory on PCs which are not managed through SMA or Altiris Agent or not connected to Notification Server.

Providing weekly, Bi-weekly and Monthly Hardware and Software inventory reports.

Troubleshooting Red Errors/warnings.

Education:

Bachelor of technology (B. E) (Passed in 2011) from Karunya University, Coimbatore

Personal Details:

Full Name : Naga Vamshi Krishna. P

Date of Birth : 21/07/1989

Nationality : Indian

Languages Known : English, Telugu, Tamil, and Hindi.

Contact No : +91-779*******

Email ID : adlms1@r.postjobfree.com

Current working location : Hyderabad, India.

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