Objective

To Service – focused professional and friendly team player with a knack for building productive working relationships extensive cash handling experience and versed in merchandising, display design, sales and customer relations. More than 35 years of experience in Retail, Customer Service, Housekeeping and Food Service. I also have experience and knowledge and taking care of older people personal care and cleaning after them

Experience

Moses Cone Hospital, Greensboro, NC 02/2018-present

Housekeeping and certifications

Ross retail, Greensboro. NC 03/2017-presents

Stocking, tag sort and pricing

Kmart Sales, Cashier- Burlington N.C 10/2014-3/2015

Processed an average of 150 transactions each day in a timely manner. Answered questions and addressed customer-related issues and complaints in person and by phone. Offered exceptional customer service to differentiate and promote the company brand. Balanced the needs of multiple customer service customers simultaneously in a fast-paced environment. Unload trucks, stocking shelves and carried merchandise out on the floor for customers, markdowns and clearance, products with updated price tag,.

Old Skool Auto, Office Manager/ customer Service- Greensboro N.C 01/2006- 08/2014

Recommended and help customers select merchandise based on their needs and exchanged returned merchandise for customers quickly and efficiently served as liaison between customer, store personal and various store departments schedule an average of 25-30 appointments per daily. Informed customers about sales and promotions in a friendly and engaging manner.

Dillard- Sales, Cashier- Greensboro N.C 09/2000 - 09/2002

Informed customers about all products lines and service offered by the company. Attended several of team meeting each month to voice concerns and offer construction feedback to others. Balanced the needs of multiple customers simultaneously in fast-paced retail environment communicated information to customer about product quality and style.

Selective Staffing Temp. Service- Greensboro NC

American Express –customer service authoring credits cards

Proctor and Gamble – worked on assembly line and packing

Administrative Sills and Cleaning Service

Sears Call Center

Housekeeping

Restaurants

Food Services

Adult Care

Retail

Education

Coastal Caroline Community College –Jacksonville N.C

Associate of Applied Science: Early Childhood Education 01/2014-01/2015

Continuing Education in Early Childhood Education and coursework in emergency preparedness and

Child Development; as well as experience in child nutrition training and meal preparation.

Guildford Technical Community College –Jamestown N.C.

Medical Office Administration 06/2002-1/2003

Coursework in Office Administration, business administration, and business writing and proposal. Certified in all Microsoft Office Applications. Knowledge in Medical Records

References

Jillian Roman – 336-***-****

Jorden Matthews- 919-***-****

Alondra Travis – 336-***-****

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