Office Front Desk

EDUCATION

ANITA CHIRAGKUMAR VAGHELA

*************@*****.*** 902-***-**** Halifax NS B3S0H2

Dalhousie University, Halifax, NS

Masters of Electronics Commerce, February 2021

Monroe College, New Rochelle, NY

Master of Business Administration: Finance, April 2016 Cumulative GPA 3.63/4.0

Gujarat University, Gujarat, India

Bachelor of commerce; Accounting, April2007

Grade: Second class

PROFESSIONAL SUMMARY

Professional and friendly Office Administrator I with a positive attitude and a strong work ethic. Proven ability to work independently in the absence of direct supervision. Enthusiastic and dedicated with a genuine desire to provide excellent customer service while overseeing daily office operations. Offering more than 4 years of experience in fast-paced business environments requiring strong organizational, analytical and follow through capacities. Highlights

• Tools: MS Excel, MS Word, MS power point, Share point, MS office, Outlook, Access,

• Interpersonal: Leadership, Analytical, Detail Orient, Problem Solving, Communication, Presentation, Team and Deadline Management EXPERIENCE

Kurves Salon Manager, Halifax, Nova scotia, Aug 2020 till count…

• Recruiting salon staff that meets mandatory educational and licensing requirements and training staff on Kurves technique

• Preparing work schedules for salon staff

• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance

• Monitoring salon supplies and equipment and ordering new stock as needed.

• Addressing and resolving client complaints in person, online and on the phone regarding salon services and employee behavior

• Processing clients’ payments, complete comprehension of POS systems used at Kurves, and maintaining accurate financial records and managing expenses of your location

• Attends committee meetings, supports development of agendas, support for minutes, identifies action items as needed.

• Answer’s telephone/e-mail inquiries and communicates messages and information accurately by referring inquiries, with follow up, as appropriate

• Books and coordinates events and meetings for teams as needed, including room bookings & equipment as needed.

• Other related duties as assigned

• Using Wagepoint Verifies employee information to process in line with payroll processing steps and within established timelines. Office Administrator, Emonics LLC, New Jersey, USA, Sep 2014 to Aug 2019

• Handle customer inquiries, complaints, billing questions and payment extension/service requests. Calm angry callers, repair trust locate resources for problem resolution and design best-option solutions. Interface daily with internal partners in accounting, field services, new business, operations and consumer affairs divisions

• Capable of multitasking and managing a multiple-line phone system. Call to confirm appointments with customers

• Computer skills needed to input and track customer accounts

• Ability to work well with others

• Capable of working in busy high-stress situations

• Filing and organizing documents; updating and maintaining mailing and contact databases

• Types/transcribes summary letters and correspondence, photocopies and distributes accordingly

• Provides support generating slides, posters and Power Point presentations

• Maintains office filing system, forms, and records to ensure efficient storage and retrieval of material, supports incoming/outgoing mail.

• Provides coverage to other admins within work area which may include booking and registrations.

• Supports inventory of supplies and places orders as required.

• Verifies employee information (hours worked, attendance, absence, mileage, overtime, allowances and pay adjustments, visit,) to process in line with payroll processing steps and within established timelines. Front desk, A to Z services, Gandhinagar, Gujarat, India Mar 2009 to Dec 2013 Provide administrative support to the investment banking group. Answer telephone and promptly and courteously assist client and employees throughout the organization. Maintain calendars, coordinating extensive appointments, meeting and domestic/international travel.

● Attended customer phone calls, both local and international

● Typed documents such as correspondence, drafts, memos and. Emails and prepared report weekly for management

● Opened, sorted and distributed incoming messages and correspondence

● Purchased and maintained office supply inventories, and being careful to adhere to budgeting practices

● Recorded, transcribed and distributed minutes of meetings

Contact this candidate