Anna Salemi
*** ******** *****, ***** ********, IL 60056
**********@*****.***
SUMMARY
Quality Assurance Manager with a keen eye for detail when it comes to managing and performing various quality assurance activities. A strong commitment to accuracy and customer service. Able to handle multiple simultaneous projects in a high-pressure work environment whether it is a large corporate company or small family owned business.
WORK EXPERIENCE
Kantar- Lisle, IL
Nov 2019- Mar 2021
Billing Associate
Monitor day to day activities for payment posting, accounts receivable as well as daily journal posting and gathering documentation on behalf of the client
Kantar Media-SRDS- Rosemont, IL
1980-2018
Director Data Services
2015- October 2018
Managed a team of 8 Data Operations personnel
Accountable for content and quality of assigned SRDS publications. Acted as liaison between Data Research, IT and Quality Assurance. Interacted with other SRDS departments and external customers.
Manager, Data Quality and Research
2013-2015
Worked across all SRDS Departments and product lines to insure depth and quality of SRDS data.
Developed data maintenance and acquisition efforts to ensure highest quality data in currency, accuracy and content.
Contacted media properties in SRDS database and collected data. Researched returned mail, personnel contacts and bounced emails to update SRDS records.
Responsible for the research and maintenance of 73,000 + of media properties
Identified credible sources to use to research and maintain ownership records
Research to populate client files with ownership data
Manager, Production Systems Analyst
2004-2013
Managed and implemented enhancements and trouble reports for new and existing products
Acted as liaison between Data Research, IT and Quality Assurance
Managed the Logo Processing and maintenance of logo files for all 12 publications resulting in $87,000 in revenue
Manager- Editorial Production and Quality Assurance
1991-2004
Responsible for daily job submission on 15 publications and distributed reports to Data Operations and Production teams
Developed effective tools to drive quality and productivity
EDUCATION
Oakton Community College-Business Administration
Des Plaines, IL
References Available Upon Request