Manager Housekeeping

Michelle Callejo

PERSONAL INFORMATION:

Date of Birth: 13 October 1991

Nationality: Filipino

Gender: Female

Marital Status: Single

Current Address: Doha, State of Qatar

Permanent Address: Camarines Norte, Philippines

Contact Number: +(974-****-****

E-mail Address: *****************@*****.***

PROFESSIONAL SUMMARY:

6-plus years work history within the hospitality industry with a Bachelor’s degree in Hotel and Restaurant Management, who was awarded Runner Up in housekeeping department guest satisfaction survey and achieved Service Excellence Award in food and beverage department. WORK HISTORY: ALEPH DOHA RESIDENCES, CURIO COLLECTION BY HILTON,

(Pre-opening) Doha, State of Qatar

Engineering Coordinator, 27 February 2020 up to Present DOUBLETREE BY HILTON, Doha, State of Qatar

Housekeeping Coordinator, 01 October 2019 up to 05 January 2020 LUSAIL HOSPITALITY AND SERVICES, (Pre-opening Palace) Doha, State of Qatar

Acting as Managing Director Assistant, 16 July 2018 up to 30 September 2019 CITY CENTRE ROTANA, Doha, State of Qatar

Waitress, 16 July 2015 up to 15 July 2018

PUEBLO POR LA PLAYA LEISURE CLUB INC., Philippines Housekeeping Supervisor, 25 August 2014 up to 25 February 2015 TRAININGS ATTENDED: HILTON HOUSEKEEPING MANAGER/ SUPERVISOR 08 June 2020, - Hilton University (Learning Program) CURIO HOUSEKEEPING MANAGER/ SUPERVISOR

08 June 2020, - Hilton University (Learning Program) FOOD AND BEVERAGE SECRETARY – Cross Training

02 July 2017 up to 06 August 2017 - City Centre Rotana, Doha, State of Qatar FOOD AND BEVERAGE WAITRESS – Cross Training

30 January 2017 up to 03 March 2017 - City Centre Rotana, Doha, State of Qatar HOUSEKEEPING ORDER TAKER – Cross Training

05 June 2016 up to 27 August 2016 - City Centre Rotana, Doha, State of Qatar THE CHEMICAL APPLICATIONS AND C.O.S.H.H. TRAINING by ECOLAB 08 September 2015 - City Centre Rotana, Doha, State of Qatar TESDA HOUSEKEEPING NCII PASSER – National Training 08 September 2012 - Philippines

AFFILIATION, ACHIEVEMENTS AND AWARDS: SERVICE EXCELLENCE AWARD April 2019, H.H. The Pearl Palace, Doha, State of Qatar DOHA ENVIRONMENTAL ACTION PROJECT

Member, February 2018 up to Present, Doha, State of Qatar SERVICE EXCELLENCE AWARD - For demonstrating excellent customer service September 2017, City Centre Rotana, Doha, State of Qatar RUNNER UP OF ROTANA GUEST SATISFACTION SURVEY

By Contributing 10 Surveys and Scores 97%

August 2016, City Centre Rotana, Doha, State of Qatar SKILLS:

• Focus and committed to excellence through positive results

• Organize things professionally

• Vast knowledge in hotel and hospitality industry

• Adept at enhancing guest experience and satisfaction

• Time and priority management

• Problem solving

• Uncommon enthusiasm, motivation and good team relation

• Knowledge in Microsoft (Word, Excel, PowerPoint) Micros, QMS, Opera System, Work Flow, OnQ, Oasys and Birchstreet EDUCATIONAL BACKGROUND:

BACHELOR OF SCIENCE IN HOTEL AND RESTAURANT MANAGEMENT Manuel S. Enverga University Foundation

University Site, Lucena City

Year 2013

REFERENCE:

Available on request.

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