Front Office Manager
Resume:
PRECIOUS JOY D. CATUIRAN
****************@*****.***
Valencia, Quezon City
OBJECTIVE
To deliver my duties to the fullest satisfaction using my knowledge and skills, and offer my service with determination to be an asset to your company. EDUCATIONAL BACKGROUND
Bachelor of Science in Hospitality and Tourism Management University of Saint Louis Tuguegarao
2015 - 2019
WORK EXPERIENCE
SM Cubao, Cashier
2019 - 2020
● Handle cash, credit or check transactions with customers
● Scan goods and collect payments
● Ensure pricing is correct
● Issue change, receipts, refunds, or tickets
● Redeem stamps and coupons
● Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
● Make sales referrals, cross-sell products and introduce new ones
● Resolve customer complaints, guide them and provide relevant information
● Greet customers when entering or leaving the establishment
● Maintain clean and tidy checkout areas
● Keep reports of transactions
● Process returns and checks to see if items are damaged
● Answer customers' questions and get a manager if the answer doesn't solve the issue
● Bag, box or wrap packages when needed
● Pleasantly deal with customers to ensure satisfaction Mitsuba Corporation, QC/QA Clerk
2020 - 2021
● Answering calls, typing documents and filing data.
● Maintaining files and records to remain updated and easily accessible.
● Assist superiors with meetings and reports.
● Performing other clerical duties for quality control staff. SKILLS
- MS Office (Word, Excel, and Powerpoint)
- Google Drive (Docs, Sheets, Slides, Forms)
- Email management, Writing and Phone Skills (forwarding, hold, recording)
- Basic research (source checking, advanced Google search) ELIGIBILITIES
National Certificate in Food and Beverage Services Level II Kusina Cagayana, Tuguegarao City
March 30, 2016
National Certificate in Housekeeping Level II
Technical Education and Skills Development Authority July 23, 2016
National Certificate in Front Office Services Level II Kusina Cagayana, Tuguegarao City
May 12, 2018
National Certificate in Cookery Level II
Technical Education and Skills Development Authority June 9, 2018
Microsoft Office Specialist
Proficient with Microsoft Word, Excel, and PowerPoint University Of Saint Louis Tuguegarao
October 21, 2017
REFERENCES
Daisy Estardante
Human Resource Asst. Supervisor
MITSUBA Corporation
(+63) 917- 537- 5648
Kristine Morana
QC/ QA/ ISO Supervisor
MITSUBA Corporation
(+63) 927- 404 - 2343
I hereby certify that the above information is true and correct to the best of my knowledge and ability.
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