Richard K. Acquistapace

Phone: ***-***-xxxx

Email: adlmat@r.postjobfree.com

Network Manager/Engineer with high potential and over 25 years of experience in Information Technology operations. Expertise includes network design, integration, migration, security, administration, project management, programming and disaster recovery. Highly accomplished implementing comprehensive technician solutions within retail, financial, healthcare, and government and other environments.

Areas of Expertise

Project Management

Network Administration

Strong Technical Documentation

Security Training & Coaching

Managed Services

Network Design & Implementation

Team Building and Mentoring

Critical Decision Making

IT Infrastructure Improvement

Software and hardware instructor

Information Security Officer

Technical Troubleshooting

Programming

Troubleshooting, repair, upgrading computer hardware/software

Structure Improvement/Efficiency

Education

Bachelor of Science, Systems Engineering, University of Phoenix, Phoenix, AZ

Associate of Arts, General Studies, Chabot College, Hayward, CA

Technical Skills

Platforms: Cloud Computing, SaaS, PaaS, IaaS, Office 365, Windows desktop XP/7/8.1/10, Windows server 2008 R2/2012 R2/2016 R2, Remote Desktop Services/Exchange Server 2010,2013, Novell NetWare (all versions), SUSE Linux 10 desktop/server, HP-UX 11.11, Red Hat Enterprise 6, Kali Linux, VMware, Hyper-V, Macintosh OS X 10.x, AS/400, Android Phones, Tablets.

Network

Tools: F5 BIG-IP Load Balancer, Untangle, IBM NetCool Suite, Solarwinds, Cisco Works, Wireshark.

Programming

Languages: Assembly, C#, HTML, Java, JavaScript, Powershell v1.0-v5.1, Python, SQL, UNIX/Linux BASH Scripting, Visual Basic .NET.

Networking

Protocols: BGP, Ethernet, EIGRP, FTP, HDLC, ICMP, LMI, OSI, OSPF, POP3, RIPv2, RIPng, QOS, SNMP, SSH, SSL, TCP/IP Suite, Telnet, TFTP.

Storage

Methods: RAID 0-6/10/50, SAN, DELL PowerVault Tape Backup, Symantec Backup Exec, Cheyenne Enterprise ArcServe 6.0, NAS, UltraBac 7.0, Acronis, SCSI, SAS, SSD.

Instructor: Department Of Defense - Oakland Army Base; 1988 – 1994.

Professional Experience

CUSTOMIZED COMPUTER SYSTEMS, San Leandro, CA June 2003 – February 2021

Network Engineer

Performed maintenance such as building, upgrading, troubleshooting and repairing computers, laptops and servers to increase productivity by 100 percent and saved over 1 million dollars.

Supported over 15,000 UNIX HP, Linux and Windows 2008/2012/2018 worldwide servers including application issues for over 2,000 worldwide sites for a major retail company saving hundreds of thousands of dollars.

Performed support and resolved UNIX and Windows operating systems, applications, printers and wireless device connectivity.

Implemented UNIX and Windows backup and restore operations.

Acted as Project Manager for the set up of over 5,000 new and upgrading existing worldwide Wal-Mart retail locations.

Managed and trained nine Cisco engineers who provide the setup and configuration of Cisco routers, switches and wireless access points.

Successfully improved training by creating detailed documentation for Project Managers and Cisco lab technicians, which saved hundreds of thousands of dollars for existing employees and new hires.

STANFORD HEALTH CARE, Pleasanton, CA September 1999 – June 2003

Project/Network Manager

• When the Network Manager quit, I was called at the 11th hour to get the entire hospital ready for the Year 2000 "bug".

• I updated BIOS’ to keep the emergency room and other departments of the hospital up to date and running optimally.

• I purchased over 300 desktop and laptop computers and 20 DELL servers with the latest hardware to replace out of date computers/servers.

• I managed 15 Network Administrators and turned a “disaster” into a well functioning IT department.

• I helped save millions of dollars by upgrading/updating hardware and software, mandatory trouble ticket response time and complete documentation for best practices, training and network layout.

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