Electrical Engineer Assistant
Resume:
OBIORAH NONSO UGO
** ******* ****** ****** ****** lagos
**************@*****.***
PROFILE
An innovative electrical engineer and certified HSE officer with experience in general electrical maintenance and installation. As a highly motivated individual who has a sense of urgency and the ability to work in a fast-paced environment, he is committed to making a positive and lasting impression on every company that he works for. As a true professional, he is open to learning, growing and taking direction as well as constructive criticism from more experienced colleagues.
CAREER SMMARY/ACHIEVEMENTS
Experience in electrical engineering, customer relationship and records management.Certified Hazard identification personnel. (HAZID)
Customer Service Officer, Joe bond Groceries Ltd
Participated in forensic failure analysis of surface and underground piping system at SEALPIT ENGINEERING.
Assistant Drill Bit Engineer Anajul Rosari Nigeria Ltd
Resolved an average of 50 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy and volume) at Joe bond Groceries Ltd.
Became the lead “go-to” person for new reps and particularly challenging calls as one of the company’s mentors and trainers of both new and established employees.
WORK EXPERIENCE
Customer Service Officer
Joe bond Groceries Ltd
Prepare product or service reports by collecting and analyzing customer information.
Contribute to team effort by accomplishing related results as needed.
Attending to customers queries and ensuring the complaints are resolved.
Attend to emails sent by customers and following up on the complaints and enquiries either by email or telephone and ensuring that customer is satisfied.
Drive customer retention and reducing churned rate so as to generate mutual goodwill and customer loyalty.
Come up with strategies to ensure that customers’ demands are met.
Obtain feedback and suggestions from customers to enable identification of areas needing improvement in order to reduce lapses.Give feedback to management by collecting and analysing customers’ information.
Assistant Drill Bit Engineer.
Anajul Rosari Nigeria Ltd., Porthacourt
Introduced Microsoft Excel in taking inventory of drill bit in the store house.
Assisted drilling engineers in maintenance and refurbish of oil drill bit.
Assembled oil drill bit parts and assisted in grading dull of oil drill bit.
Processing and presenting data of drill bit stock to engineers using Microsoft tools in due time.
Provided lighting by maintaining electrical lighting fixtures.
Provided engineering support by responding to requests for mechanical and electrical problems.
Complied with codes by adhering to requirements; advising senior management on needed actions.
Maintained supplies inventory by checking electrical material stock to determine inventory levels; anticipating needed supplies; placing and expediting orders for electrical material; reviewing and approving invoices;
Updated electrical engineering job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Enhanced facilities services and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Assistant solar installer
Dearize Nig ltd Ogun state
Assemble, install and maintain solar photovoltaic systems on structures in compliance with site assessment and schematic
Performing electrical current check
Check electrical installation for proper wiring.
EDUCATION
B.Eng. Electrical & Electronics Engineering
Madonna University, akpugo, Enugu campus.
SKILLS AND ATTRIBUTE
Quick learner with good grasping ability, Action-oriented and result-focused.
People management
Coordinating with others
Excellent oral & written communication skills.
Ability to interpret circuit diagram.
Computer: Microsoft Office Suite applications (Microsoft Word, Excel, and PowerPoint), AutoCAD
Ability to listen attentively, communicate persuasively and follow through diligently.
REFEERES
Referees will be provided on request.
Contact this candidate