KELLEY ROBINSON
PROFILE
** ***** ********** *** ******** service experience in professional office setting. Reliable multitasker. Seeking a position where I have the ability to utilize my strong skills and build on and learn new ones.
CONTACT
PHONE:
EMAIL:
*.************@*****.***
EDUCATION
Homer High School
2001 - 2005
Graduated with a Regents Diploma
Cazenovia College
2005 - 2006
Tompkins Cortland Community College
2006 and 2019-current
WORK EXPERIENCE
Ramada Inn – Front Desk Supervisor
2009-2013
Managed the performance of all Guest Service Agents
Created and maintained detailed logs regarding guest requests
Coordinated all guest room assignments
Routinely apply knowledge of company products, services and policies to provide excellent customer service
Hearing Aid Consultants
2012-Present
Served as the business’ office manager responsible for leading office operations and ensuring efficient office workflow
Developed and implemented office administration strategies to meeting organizational objectives
Coordinate patient scheduling
Greeted and checked – in patients, collected personal, medical and insurance information
KEY SKILLS
Strong interpersonal & communication skill
Confidentiality expert
Ability to work collaboratively as part of a team
Problem solving
Leadership
Meticulous attention to detail
Excellect organizational skills
Poised under pressure