Service Assistant
Resume:
Professional Summary
Focused STEWARD successful at multi-tasking and delivering prompt and friendly service to all customers. Maintains a positive attitude and a great sense of humor during peak hours.
Skills
●Organized and efficient server
●ServSafe certification
●Quick problem solver
●Committed team player
●High energy
●Flexible schedule capability
●Up-selling capability
●Exceptional communication, food & beverage skills
●The ability to work under pressure and multi-task
●The ability to follow instructions and deliver quality results
●Successful working in a team environment, as well as independently
Work History
Steward, 05/2015 to 02/2016
DUNKIN' DONUTS & MORE – MUMBAI, MH
●Delivered quality service by providing a warm and welcoming environment.
●Developed and maintained positive working relationships with others to reach business goals.
●Inventoried and restocked items throughout day.
●Stocked and maintained cleanliness of stations.
●Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
●Maintained high standards of cleanliness and sanitation.
●Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Apprentice Steward, 10/2016 to 11/2017
Trident Hotel, Nariman Point Mumbai – Mumbai, MH
●Guided guests through menus while demonstrating thorough knowledge of the food, beverages and ingredients.
●Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
●Assisted with the banquet setup and service.
●Effectively listened to, understood and clarified guest concerns and issues.
●Upheld highest standard for cleanliness of glass and silverware.
●Quickly set up and cleared tables and stocked all service stations.
●Developed and maintained positive working relationships with others to reach business goals.
●Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
●Maintained clean dining room, lobby and service areas at all times.
●Set dining tables according to type of event and service standards.
●Routinely cleaned work areas, glassware and silverware throughout each shift.
●Served beverages, breads and butter and replenished items as necessary.
●Consistently provided professional, friendly and engaging service.
●Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
●Provided friendly and attentive service.
●Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
●Restocked the salad bar and buffet, refilled condiments, organized pantry area and swept and mopped floors.
●Folded napkins throughout the day to maintain an adequate supply.
Steward, 10/2017 to 02/2018
HITCHKI – Mumbai, MH
●Bussed, cleared, cleaned and set tables in a quiet and efficient manner.
●Provided friendly and attentive service.
●Stocked and maintained cleanliness of stations.
●Carefully pulled out guest chairs, placed clean and current menus in front of guests and recorded accurate drink orders.
●Inventoried and restocked items throughout day.
●Routinely cleaned work areas, glassware and silverware throughout each shift.
●Set dining tables according to type of event and service standards.
●Maintained high standards of cleanliness and sanitation.
●Routinely carried large loads of dishes to kitchen for washing.
●Assisted co-workers whenever possible.
●Developed and maintained positive working relationships with others to reach business goals.
●Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
●Assertively upsold alcoholic beverages, appetizers and desserts.
Tr. Captain, 08/2018 to 12/2018
THE FINCH – Mumbai, MH
Assistant Waiter, 01/2019 to 01/2020
Royal Caribbean international's
Education
High School Diploma: 2012
Dnyanmandir High School - Mumbai, MH, India
MS-CIT: INFORMATION TECHNOLOGY, 2012
S.I.T EDUCATION - Mumbai, MH, India
H.S.C: SCIENCE, 2014
PARAG VIDYALAYA, NEAR SHIVAJI TALAO, BHANDUP (W), MUMBAI- Mumbai, MH, India
GRADUATE DIPLOMA IN FOOD AND BEVERAGES 2018
Indian Institute of Management & Planning- Nagpur, MH, India
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