Celwyn ROUX

Address: ** ********* ** ***** ***** Kempton Park 1618

Cell no: 074-***-****

adllsu@r.postjobfree.com

Career Objective

I am looking for a rewarding new position, where skills, knowledge and expertise gained throughout experience to date can be applied and further professional development achieved.

Experience

[October 2018 currently] [Salvage Stock In Bond Team Manager] (HOLLARD)

•Liaise with Finance Houses/Banks in order to obtain natis documents

•Process NATIS documents before handing it over to SP

•Process salvage payments & allocate salvage recovery

•received

•Arrange collection of non-motor salvage with auctioneers

•Handle salvage related queries

•Liaise with service providers, advisors, investigators, clients and Finance Houses with regards to outstanding NATIS documents

•Validate, investigate and finalise salvage claims within set targets

•Processing of received NATIS documents

•Finalise all administration regarding salvage

•Weekly broker reporting on stock in bond

•queries/complaints

•Conduct all the above to the required performance and Quality standards that are in place.

•Monthly reports on team performance & stock in bond financials.

•Process and telephone audits on consultants

•Assessment centre management

•Stock in bond aging management

•Salvage dealer debtors management

•Weekly team meetings

•Write off coding queries

•Tender based salvage management

•Motivate & drive performance

[July 2014 currently] [Salvage Advisor & Assistant Team Manager] (MOMENTUM)

•Liaise with Finance Houses/Banks in order to obtain

•NATIS documents

•Process NATIS documents before handing it over to SP

•Process salvage payments and car hire invoices once

•received

•Arrange collection of non-motor salvage with

•auctioneers

•Load SP stock numbers

•Handle salvage related queries

•Liaise with service providers, advisors, investigators,

•clients and Finance

•Houses with regards to outstanding NATIS documents

•Validate, investigate and finalise salvage and car hire

•claims within set targets

•Processing of received NATIS documents

•Finalise all administration regarding salvage and car hire

•claims

•Follow up with all related stakeholders to minimize car

•hire costs

•Underwriting, handling and processing of car hire

•queries/complaints

•Conduct all the above to the required performance and

•Quality standards that are in place.

[January 2008 – July 2014] [Costing Admin Team Manager] (OUTsurance)

•Final repair calculation

•Costing of additional summaries for additional repairs

•Conduct one on ones

•Chair department meetings

•Performance coaching

•Performance and ad hoc audits

•Monthly staff reporting

•Daily target tracker

•Advisor work allocation

•Complaints Handling

•Compile yard lists & monthly assessment yard stats

•Set targets in line with the key preforming areas

•Split damages on the assessment reports

•Allocate the Drive in centres

•Allocate on the road claims to vehicle assessors.

•Drive performance

Education

2004 Matric Eldorado Park Secondary

Subjects:

English

Afrikaans

Accounting

Business Economics

Economics

History

2005 Paralegal Certificate: Boston Business College

Paralegal Certificate:

• Conveyancing

• Introduction to business Law

• MS word 2000

• MS Excel 2000

Skills and Achievements

Achievements:

• Management induction programme.

• Personalised Short Term Insurance (FAIS)

Skills:

Excellent administration and

Organisational skills

Excellent interpersonal and

communication skills (verbal

and written)

Computer literate is essential

(Excel experience is compulsory)

Self-disciplined and self

motivated & Conflict handling

Problem solving/initiative &

Deadline and results oriented

(very important)

Negotiating

Tenacity and resilience

Be an analytical thinker with an

investigative instinct

Stress tolerance & Attention to

Detail

Customer service oriented &

Adaptability

Interests

[singing, family time, reading]

References

[Andrea Suleman]

[Costing Admin Team Manager / OUTsurance]

Address: [Centurion]

Tel: [012-***-****]

Email: [adllsu@r.postjobfree.com]

[Shaun Marshall]

[[Salvage Advisor & Assistant Team Manager / Momentum Short Term Insurance]

Address: [Centurion]

Tel: [012-***-****]

Email: [adllsu@r.postjobfree.com]

[Aletitia Titus]

[Stock In Bond Team Manager / Hollard]

Address: [Parktown]

Tel: [011-***-****]

Email: [adllsu@r.postjobfree.com]

Contact this candidate