ELLIOT TORRES

Orlando, FL *****

503-***-****

adllr4@r.postjobfree.com

www.linkedin.com/in/elliottorres83/

PROFESSIONAL SUMMARY

Professional Salesperson and Military Veteran with an active Secret Security Clearance and 8+ years of proven experience in the United States Army. Accomplished measurable results while leading teams of 16 in a dynamic, fast-paced environment. Possess a comprehensive background in development, program management, and administration derived from conducting domestic and global operations. Managed risk upon multiple lines to protect assets, hunter mentality, 100+ cold calls a day, always prospecting for new business property, and equipment valued over $1M while meeting the expectations of senior leadership. Possess extensive knowledge in sales, problem solving, customer service, and research. Career supported by a Bachelor’s Degree in Human Resources Management.

Project Management

Leadership

Data Analysis

Sales

Training and Development

Process Improvement

Customer Service

Communication

Microsoft Office Suite

PROFESSIONAL EXPERIENCE

Paychex – Orlando, FL 2019 – Present

Senior Channel Account Executive

Building relationships with different channels with CPA firms, banks and current clients

Work with business owners around HR field with implementing performance, workforce planning, identifying trends, developing solutions

Zone 16 and Zone 14 Leadership Team of only 10

Doing 100 cold calls a day with the hunter mentality and always prospecting new clients everyday

Building up a territory based on my relationships, partnerships and my personality

Effective presentation, communication and overcoming objections with clients

Operating with team members/owners with integrity, urgency in many different situations

Helping businesses stay incompliance by reviewing their business and going over new laws/regulations

Partnering with team members to cross-sell multiple services

Constantly being updated and trained by Paychex to be on top of new law changes

Maintaining and over exceeding quota each month

Graphic Products – Beaverton, OR 2018

Account Representative

Making 50 plus calls and emails a day to prospect businesses to discover a need for our products

Manager a handful of territories, produce brand awareness of our products, utilized referrals of current customers and warm leads

Mailed out literature to prospects for them to see our product, sent literature in emails and then followed up to go over our products and then provide free estimates.

Service accounts that were designated to me in my territories and maintain new accounts

Pella Windows and Doors – Portland, OR 2018

Salesperson

Managed area sales of product and produced brand awareness, completed lead generation through personal development, cold calls, referrals, and advertisement through social media

Provided free estimates to customers for replacement of their windows & doors, offered features and benefits of products to increase customers satisfaction, negotiated with vendors to provide best price for products

Demonstrated products to customers at tradeshows, provided hands on service to elevate sales success

Oregon National Guard – Various Locations 2011 – 2018

Team Leader / Military Police

Stood watch on post/patrol as assigned, checked all persons for proper identification, controlled access of personnel to installation and maintained accurate records

ELLIOT TORRES, PG. 2

Interpreted and executed security procedures through use of oral and written word, input necessary data and carried out orders using discretion and good judgment

Maintained all medical requirements, physical readiness standards and firearms qualification / proficiency demonstrations required

Comprehended and followed all protective force orders, plans, procedures and processes verbatim for routine and emergency actions while exercising safety and security measures

Maintained positive working relationships with favorable personality, sense of responsibility, and discretion with all employees, made suggestions for improvement

Verizon Wireless – Tigard, OR 2014 – 2018

Solutions Manager

Trained, coached, led a team of 16 sales associates, supported the sales team in helping with new and retaining customers, planned and directed staff training and performance evaluations

Resolved all customer requests, questions and complaints, provided evaluated customer experience

Greeted customers entering the store to ascertain what each customer wanted or needed

Described product to customers and accurately explained details and care of products

Business to Business sales

Comcast Cable – Beaverton, OR 2013 – 2014

Call Center Sales Representative

Managed a high-volume of outbound customer contacts and inbound calls, prioritized daily workflows, quotes and sales-related inquiries

Set up new accounts, established customer credit, and set up all services

Succeeded in a complex, fast-paced and challenging environment, exceeded sales goals and expectations

EDUCATION

Bachelor of Arts, Human Resources Management Ashford University, San Diego, CA

Associate of Science, Criminal Justice Portland Community College, Portland, OR

Associate of Arts, General Studies Portland Community College, Portland, OR

SPECIALIZED TRAINING

Military Police Officer School

Tactical Crisis Intervention Course

NOTABLE AWARDS

Joint Service Commendation Medal

Joint Service Achievement Medal

Afghanistan Campaign Medal

Pre-Rookie of Year 2020 Zone 16

Combat Action Badge

TECHNICAL SKILLS

Software: Microsoft Office, SharePoint

Operating Systems: Mac / Microsoft Windows

Contact this candidate