Sales Representative
Resume:
ELLIOT TORRES
Orlando, FL *****
********@*******.***
www.linkedin.com/in/elliottorres83/
PROFESSIONAL SUMMARY
Professional Salesperson and Military Veteran with an active Secret Security Clearance and 8+ years of proven experience in the United States Army. Accomplished measurable results while leading teams of 16 in a dynamic, fast-paced environment. Possess a comprehensive background in development, program management, and administration derived from conducting domestic and global operations. Managed risk upon multiple lines to protect assets, hunter mentality, 100+ cold calls a day, always prospecting for new business property, and equipment valued over $1M while meeting the expectations of senior leadership. Possess extensive knowledge in sales, problem solving, customer service, and research. Career supported by a Bachelor’s Degree in Human Resources Management.
Project Management
Leadership
Data Analysis
Sales
Training and Development
Process Improvement
Customer Service
Communication
Microsoft Office Suite
PROFESSIONAL EXPERIENCE
Paychex – Orlando, FL 2019 – Present
Senior Channel Account Executive
Building relationships with different channels with CPA firms, banks and current clients
Work with business owners around HR field with implementing performance, workforce planning, identifying trends, developing solutions
Zone 16 and Zone 14 Leadership Team of only 10
Doing 100 cold calls a day with the hunter mentality and always prospecting new clients everyday
Building up a territory based on my relationships, partnerships and my personality
Effective presentation, communication and overcoming objections with clients
Operating with team members/owners with integrity, urgency in many different situations
Helping businesses stay incompliance by reviewing their business and going over new laws/regulations
Partnering with team members to cross-sell multiple services
Constantly being updated and trained by Paychex to be on top of new law changes
Maintaining and over exceeding quota each month
Graphic Products – Beaverton, OR 2018
Account Representative
Making 50 plus calls and emails a day to prospect businesses to discover a need for our products
Manager a handful of territories, produce brand awareness of our products, utilized referrals of current customers and warm leads
Mailed out literature to prospects for them to see our product, sent literature in emails and then followed up to go over our products and then provide free estimates.
Service accounts that were designated to me in my territories and maintain new accounts
Pella Windows and Doors – Portland, OR 2018
Salesperson
Managed area sales of product and produced brand awareness, completed lead generation through personal development, cold calls, referrals, and advertisement through social media
Provided free estimates to customers for replacement of their windows & doors, offered features and benefits of products to increase customers satisfaction, negotiated with vendors to provide best price for products
Demonstrated products to customers at tradeshows, provided hands on service to elevate sales success
Oregon National Guard – Various Locations 2011 – 2018
Team Leader / Military Police
Stood watch on post/patrol as assigned, checked all persons for proper identification, controlled access of personnel to installation and maintained accurate records
ELLIOT TORRES, PG. 2
Interpreted and executed security procedures through use of oral and written word, input necessary data and carried out orders using discretion and good judgment
Maintained all medical requirements, physical readiness standards and firearms qualification / proficiency demonstrations required
Comprehended and followed all protective force orders, plans, procedures and processes verbatim for routine and emergency actions while exercising safety and security measures
Maintained positive working relationships with favorable personality, sense of responsibility, and discretion with all employees, made suggestions for improvement
Verizon Wireless – Tigard, OR 2014 – 2018
Solutions Manager
Trained, coached, led a team of 16 sales associates, supported the sales team in helping with new and retaining customers, planned and directed staff training and performance evaluations
Resolved all customer requests, questions and complaints, provided evaluated customer experience
Greeted customers entering the store to ascertain what each customer wanted or needed
Described product to customers and accurately explained details and care of products
Business to Business sales
Comcast Cable – Beaverton, OR 2013 – 2014
Call Center Sales Representative
Managed a high-volume of outbound customer contacts and inbound calls, prioritized daily workflows, quotes and sales-related inquiries
Set up new accounts, established customer credit, and set up all services
Succeeded in a complex, fast-paced and challenging environment, exceeded sales goals and expectations
EDUCATION
Bachelor of Arts, Human Resources Management Ashford University, San Diego, CA
Associate of Science, Criminal Justice Portland Community College, Portland, OR
Associate of Arts, General Studies Portland Community College, Portland, OR
SPECIALIZED TRAINING
Military Police Officer School
Tactical Crisis Intervention Course
NOTABLE AWARDS
Joint Service Commendation Medal
Joint Service Achievement Medal
Afghanistan Campaign Medal
Pre-Rookie of Year 2020 Zone 16
Combat Action Badge
TECHNICAL SKILLS
Software: Microsoft Office, SharePoint
Operating Systems: Mac / Microsoft Windows
Contact this candidate