RORY KESSLER
347-***-**** • Flushing, NY ***** • *******@*****.***
A financially perceptive, customer experience-oriented professional with extensive training in business and management. Committed to promoting the highest standards and company values.
SKILLS AND QUALIFICATIONS
Microsoft office
Payroll & computerized accounting
Human resources and policy formation
Sales and marketing
Phone skills
Committed to meeting customer needs
Able to work with autonomy from a home office
Accounts receivable and payable
Banking procedures
Business ethics
Business law
Spreadsheet applications
Principles of finance
Flexibility
Communication skills including written and verbal
Conflict resolution
Customer service and customer support
Budget/schedule management
Professionalism
People-focused attitude
Typing and computer skills
EDUCATION
[BS] Bachelors in Business Administration Independence University 2019
Degree specializing in accounting, marketing, and operations management with technology skills to achieve business goals.
Coursework in financial management, selling and sales, accounting, operations management, internet commerce, advertising principles, income tax, and economics.
Completed degree from home office.
[AAS] Business Management and Accounting Independence University 2019
Degree specializing in accounting, management, and business operations with an emphasis on transferable professional skills.
Completed degree from home office.
PROFESSIONAL EXPERIENCE
Receiver TAO Downtown NYC, NY 05/2017- 03/2018
Load shipments, belongings, or materials.
Move materials, equipment, or supplies.
Mark materials or objects for identification.
Secure cargo.
Work a flexible schedule.
Utilize phone for professional communication.
Membership Services Powerhouse Gym Corona, NY 01/2013-9/2015
Provide customer service and achieve high customer satisfaction.
Excel in new member sign-ups and providing phone support.
Work with computerized systems.
Introduced, on-boarded, and built relationships with members.
Developed and nurtured new business leads in the community.
Execute sales and collect payments.
Coordinate operational activities.
Discuss membership options with customers.
Clerk ShopRite Brooklyn, NY 10/2008 - 10/2010
Provide customer service and achieve high customer satisfaction.
Provide training to employees.
Greet customers and provide customer information.
Assist customers with transporting merchandise.
Explain technical product or service information to customers.