Mandeep Kaur

**** ********** ** **, *******, T*Y 2N3

adll64@r.postjobfree.com, cell: 306-***-****

Professional Summary

An enthusiastic individual eager to utilize his knowledge. Goal-oriented worker dedicated to high levels of customer satisfaction and meeting aggressive business goals. Skills

Experience

Food Service Supervisor

Tim Hortons October 2020- March 2021

• Trained and coached new staff members on customer service skills, food & beverage knowledge, health and safety standards.

• Resolve customer problem.

• Take orders and serve customers on drive thru and counter.

• Work on Food Station and coffee Station.

• Performed well in high stress and fast paced environment.

• Worked well with co-workers and handled my responsibilities as supervisor.

• Performed all position responsibilities accurately and in a timely manner.

• Generate the bill and collect payments.

Front counters attendant and Drive-thru order taker Tim Hortons December 2018-September 2020

• Greet the customers and guide them regarding products available on the menu

• Take guest’s orders in person and via drive-thru and process the same quickly

• Pack or serve the ordered meals as per client preference

• Provide timely and courteous food and beverage services

• Generate the bill and collect payments

Line cook

Gentlemen Jims restaurant March 2019-March 2020

• Receiving orders and cleaning /maintaining equipment

• Active Listening • Critical Thinking

• English Language • Customer and Personal Service

• Complex Problem Solving& Listening Skills • Computers and Electronics

• Active Learning.

• Basic computer skills like Microsoft Office

and internet browsing.

• Self-motivated, dedicated, flexible and

knowledge of workplace and follow safety

precautions.

• Prep-cook jobs

• Line-cook jobs

• Knife skills and equipment training

• Sanitation procedure practices

• Safe food handling /safety procedure

• Sweeping /Moping and garbage removal of the kitchen Oct 2018 – March2019

IO Solution Alberton, PE

• Delivered customer-focused service with a positive attitude and empathy

• Actively listened to customers’ needs and requests.

• Operated with courtesy, patience, excellent communication and energy to best deliver results for clients.

• Conducted daily operation of computer software.

• Handled client information with high level of confidentiality.

• Capably multitasked handling many clients’ requests simultaneously.

• Reliable and punctual for all shifts.

Security Guard

G4S security June2018-August 2018

Toronto, ON

• Monitor premises

• Responsible for patrolling and keeping the records of all security incidents

• Responsible for providing the service to both residence and visitors

• Ability to converse orally and utilize standard telephones and two-way radios to receive and communicate with the staff and other individuals

• Patrolling the parking space and calling parking enforcement if the more than one vehicle is not at the place required

• Trained for @ire patrolling and different aspects

• Worked at different sites i.e., condominium, construction sites, Bank and mall. Primary Response February2018-May2018

Toronto, ON

• Monitor premises

• Control the access of the building at the desk

• Logged in and out the packages for the residents

• Responsible for the patrolling inside and outside of the building

• Responsible for the booking of common areas and schedule as requested

• Responding to the in person service to the best level Education

Diploma in Computer Networking and Technical Support Apr 2018 St. Lawrence College Toronto, ON

REFERENCES AVAILABLE UPON REQUEST

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