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PROFILE

Proven technology professional with over 10 years of experience in the IT industry as a Software Test Engineer & Developer for enterprise systems which includes design, development, implementation & administration of systems using JIRA, Splunk, Jenkins, GitHub, Java, Databricks, Postman. Proficient in an assortment of technologies, including SQL/NoSQL, Netezza, Cassandra DB, Databricks. Areas of expertise include:

● Quality Assurance Methodologies Execution

● Rapid Software Testing

● Software & Hardware Configuration

● JavaScript with Postman

● SQL Server 2000/2005/2008/2012

● Netezza (Aginity Workbench)

● Management Studio, Profiler, ER-Win

● BIDS, SSIS/SSAS/SSRS

● Process Improvement

● Xtreme Programming, Agile, SCRUM, & Waterfall SDLC

● NoSQL with Cassandra DB

● Python with Databricks

● MS Access, T-SQL, PL/SQL, C++, C#

● XML, HTML, C#.net, VB.net, ASP.net

● SQL Tuning in an SQL Server Enviro

● Quality Center (HP), TFS, MTM

EXPERIENCE

STARBUCKS - SEATTLE, WA

SOFTWARE QUALITY ASSURANCE ANALYST LEAD August ’17 - Present

Lead & execute cross functional automated & manual testing of enterprise projects (Multi-tier Redemption & Stars for Everyone).

Design, document, & executed a full End-to-End validation suite using a combination of Jira, Postman, Apigee, GitHub, IntelliJ, Java, Databricks, Cassandra DB, and Confluence. Including generation of critical component & functional use cases, transactions, from MOP through android/iOS apps, Web, and API tracking the event through various layers and teams (DBs and EventHubs until it reaches event syndication.

Lead & coordinate test cases design, execution, defect management & escalate issues when appropriate as well as communicate status on a timely basis.

Apply multiple strategies to cover a variation of layers from mock created data to fully integrated E2E scenarios.

Apply various methodologies white box, black box, and load testing to deliver a quality product on time. PREMERA - MOUNTLAKE TERRACE, WA

SOFTWARE TEST ENGINEER 3 (SALES) January ‘17 – August ’17

Led & coordinated test cases design, execution, defect management & escalate issues when appropriate as well as communicate status on a timely basis.

Led design meetings, with developers & analysts to address project requirements, deliverables, & potential roadblocks.

Analyzed, reviewed, & validated project requirements & technical specifications to develop estimates, testing scope & approach for multiple projects across multiple platforms & subject matter areas.

Led project discovery meetings to perform impact analysis from a testing perspective & documented key issues.

Developed & execute a solid test approach that satisfied the business' needs while resolving a wide range of challenges in innovative ways.

SOFTWARE QUALITY ASSURANCE LEAD (PROJECTS) October ’16 – January ’17

Drove test efforts to completion, taking accountability for work & results of others.

Led & effectively collaborated with cross-functional areas within the project team.

Ensured test plans & schedules were executed appropriately & results tracked & reported.

Analyzed, developed, & implemented new or modified quality assurance procedures, templates & processes including test plans, test scripts & other QA artifacts.

Provided technical recommendations to ensure the development & implementation of quality IT systems & software.

Oversaw work of testers & provided coaching on how to increase their effectiveness & efficiency, when appropriate.

Independently analyzed testing results from the entire team against the project testing strategy. Presented final results & 2

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made recommendations to Business Owners & Management.

Analyzed, defined, & reported test & productivity metrics & trends, as well as communicated progress, issues & risks to project teams & management on timely basis.

SOFTWARE TEST ENGINEER 3 (BUSINESS INTELLIGENCE & SOA) December ’13 – October ‘16

Used ER-Win to analyze data models Star Schema & ETL application designs to develop solid test approaches.

Interacted with business users for validating ETL application enhancements as well as conducting user acceptance testing on BI applications.

Created, design & tuned complex SQL queries to validate fact & dimensional tables.

Created test cases, training documentation, & SQL queries for all objects & ETL Packages.

Extracted data from files & databases into acquisition, integration, distribution, & on to the presentation layer.

Developed automated SOA & Web services tests using C#.

Identified, mitigated, & drove project quality issues & risks to resolution.

Recorded, tracked, & regressed defects using testing tools & provide metrics reporting on test execution, defects, & overall quality.

Sought out opportunities to improve efficiencies & effectiveness of overall test cycle through streamlining test execution

& utilizing automated testing tools or various scripting languages.

Analyzed data & trends, draws conclusions, & recommends direction.

Performed risk-based testing to maximize coverage while minimizing business risk & adjusting the test strategy.

Led various projects from inception, to development, test, & deployment.

Provided mentoring & guidance to junior STEs on Premera's processes, tools & QA methodologies with a focus on driving efficiencies & quality.

SOFTWARE TEST ENGINEER 2 (CALYPSO) October ’11 – November’13

Analyzed, reviewed, & validated data through entire ETL process from source databases to target databases.

Analyzed, reviewed, & validated project requirements & technical specifications to develop estimates, testing scope & approach for multiple projects across multiple platforms & subject matter areas.

Coordinated test cases design, execution, defect management & escalated issues when appropriate as well as communicate status on a timely basis.

Developed & executed test approaches that satisfied the business' needs while resolving a wide range of challenges in innovative ways.

Collaborated with developers & analysts to address project requirements, deliverables & any potential roadblocks.

Participated in discovery meetings to perform impact analysis from a testing perspective & documents key issues.

Recorded, tracked, & regressed defects using testing tools & provide metrics reporting on test execution, defects, & overall quality.

Sought out opportunities to improve efficiencies.

Performed risk-based testing to maximize coverage while minimizing business risk & adjusting the test strategy. EDUCATION

CALIFORNIA STATE UNIVERSITY OF LONG BEACH, LONG BEACH, CA B.S. in Information Systems

ADDITIONAL TRAINING

ExtendSim

Rapid Software Testing

Agile & Scrum Framework

C#

Databricks

Agile Analytics – Test Automation & Test-Driven

Database Development

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ADDITIONAL INFORMATION & REFERENCES

Mena Samaan

https://www.linkedin.com/in/mena-samaan-097796125

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