Employee Relations Resources Manager

Strategic Human Resources Professional

Performance-driven professional with several years of expertise in both Domestic and Global Human Resource Management, compensation, benefits and employment law. Accomplished, strategic thinker with 17-plus years in HR leadership roles Experience as an HR Global Manager in oil and gas services, manufacturing, retail, medical, service industries, and other environments. Creative thinker, problem solver and decision maker who effectively balances the needs of employees with the mission of the organization Strong communication, interpersonal relations, mentoring, negotiation and organizational skills.

Areas of Expertise

Organizational Development

Employee Relations (Union Experience)

Recruitment & Selection

Teamwork and Collaboration

Employee Benefits & Compensation

Training and Development

International Payroll

Mergers and Acquisitions

Building Relationships and Culture

Engage Employees

Skills

Speaks four languages – English, Italian, French and Maltese

Demonstrated ability to understand and promote the linkage between business and human resource activities

Strong knowledge of global employment laws and regulations

Strong verbal, written, detail, analytical, and interpersonal skills

Ability to organize and prioritize work to meet deadlines, managing several projects simultaneously

Ability to interface effectively and tactfully with employees, various levels of management, as well as external customers and service providers

Travelled to many countries, learning customs and cultures

Ability to exercise discretion and good judgment in interpreting and applying policies to problems

Proficient in the use of Microsoft office software and other applications (Word, Excel, PowerPoint, and Outlook, SharePoint, SAP, PeopleSoft, Visio, ApplicantPro and Salesforce)

Education

Professional Human Resources Development (PHR) Rice University

Masters Certificate in Human Resources Management Sheridan College

Bachelor of Science in Human Resources Management - Magna Cum Laude Capella University

Professional Experience

Human Resources Manager 01/2017 – 09/2020

Empire Petroleum Partners, LLC

Implemented human resources strategies by establishing department accountabilities including talent acquisition, staffing, training and development, succession planning, and employee relations

Integrated a newly acquired Retail function by creating all Policies, Applicant Tracking, On-boarding, Compliance, Discipline/Workflow processes, Regulatory Training, Compensation Rates by market and position

Improved Culture by gathering data through Engagement and 360 Surveys, Action planning against opportunities with a committee comprised of employees, creating a Culture Committee to drive engagement and communicating outcomes

Reduced turnover by 50% and increased Engagement scores by +34 points across 25 questions

Automated the employee experience through the HR life cycle including Applicant Tracking System, On-boarding, Benefits, Workflow, Employee Self Service, Performance Management, and Policy

Administration for both corporate and retail functions resulting in reduced errors and increased efficiency

In Charge as the CEO of the Well Fargo Card Reporting and ordering cards for new employees Increasing amounts as directed by the department heads Cancelling cards when there is a suspicion of fraud or when employees leave

Consulted, advised, and assisted executives in achieving business goals through appropriate interventions; implementing and managing HR resource solutions, programs and services with dedicated corporate resources to maximize the achievement of short and long-range business objectives e.g. change initiatives, employee relations, talent and performance management, organizational learning and development, compensation/reward optimization, talent acquisition, workforce planning, diversity, business diagnostics, productivity analyses, HR information and analysis, retention and engagement, employee communication, and HR programs and services

Acts as HR consultant to executives and the leadership team Providing advice and counsel on employee relations matters; supporting senior management and with the disciplinary process and all terminations to eliminate potential liability and enhance processes

Complied with COBRA, FMLA, ADA, EEOC, ACA and AAP

Helped legal counsel by giving supporting documents for any litigation

Human Resources Manager 03/2016 – 12/2016

Shipcom Wireless, Inc. (Contract)

Provided guidance to C-suite Executives, Senior Management and Line Managers on strategic and tactical matters related to succession planning, talent management, and organizational design

Dealt with foreign employees and all related immigration matters

Supervised and helped the staff of the Human Resources department

Created and implemented HR policies and programs across the organization

Maintained knowledge of industry trends and employment legislation and ensures compliance

Was responsible for oversight of talent management of various levels positions at multiple locations

Responsible for compliance and reporting to federal and state and local legislation pertaining to all personnel matters

Negotiated the Medical Benefits package saving the company $210,000 in April 2016

Did the 1095C per the ACA Compliance for the IRS saving the Company $7000 doing it in-house

Assisted executive management in the annual review, preparation and administration of wage and salary program

Human Resources Manager 11/2015 – 02/2016

TMK-IPSCO (Contract)

Ensured compliance with all legislation and regulatory requirements

Drove corporate initiatives

Worked in partnership with leadership to communicate and implemented HR programs that support business goals and drove results

Counseled employees on performance, career planning, work/life balance and other topics

Objectively assessed and brought to resolution employee relations issues

Consulted with clients to understand training and development needs, and advised accordingly

Advised managers on compensation-related decisions to ensure competitiveness and internal equity once engagement with the relevant SME has taken place

Run the onboarding process for employees

Trained Employees and Managers how to do the performance reviews, especially how to set SMART objectives

Kept all vacation records in SumTotal

Helped closing two plants by sending notices for the WARN Act

Global Human Resources Manager 09/2013 – 11/2015

Entrion, Inc.

Consulted with managers and provided guidance; coach managers regarding selection, retention, associate development, performance deficiencies, counseling, disciplinary issues, termination processes, investigations, and EEOC responses

Centralized the payroll and run payroll for the United States, Brazil, Singapore, Scotland, and Poland – Saving the Company $36,000 in payroll fees

Established Human Resource Measurements or Key Performance Indicators monitored performance, and initiated corrective actions to meet targets

Negotiated and implanted the medical, dental and vision insurance – saving the company $45,000 per year

Organized and oversaw the hiring process for all the Business Units Made job offer and compensation recommendations

Lead, motivated, rewarded, and developed all team members

Negotiated and implemented indemnity and professional liability insurances for all our Master Service

Agreements, for all countries – saving the Company $25,000 per year in insurance premiums

Developed, documented, gained approval and distributed Policy & Procedures - Core and Operating Work Rules specific to the organization

Helped management identify and resolve issues in employee relations

Supported and coordinated the implementation of international compliance programs consistent with the Values Statement

Attended and coordinated participation in local job fairs and college recruitment events

Developed and maintained good report with schools and other organizations as to find and attract applicants

Developed and maintained handbooks for all the countries

In charge of the 401k plan and also responsible for any change of funds

Helped the Compliance Department establish policies and procedures to be certified as ISO 9001

Established and familiar with international vacation calendar to be able to process vacations and holidays for the international offices, as part of their compensation package

Sr. Human Resources Consultant 06/2006 – 06/2013

Paychex, Inc.

Supported 42 Companies with approximately 2500 employees

Assisted with the resolution of client issues by acting as a liaison with other departments

Informed and counseled clients on human resources policies, procedures, performance management, recruitment, employee relations, and employment law

Conducted on-site enrollment meetings for 401K and Section 125

Conducted audits for both the 401K plans and the Worker Compensation plans

Conducted open enrollment for the Medical Insurances

Presented or coordinated human resource training sessions for clients and their employees

Partnered with sales and attended sales meeting to help to close the sale

Ensured that the employer is always within compliance

Human Resources Generalist 05/2000 – 05/2004

Panalpina Inc. (Union Plant)

Responsible for entire Human Resource function for 750+ employees (Canada and the United States)

Helped with the negotiations of the Collective Agreement of 2004

Responsible for writing effective grievance replies

In charge of the EEO/AAP and did all EEOC reporting

Maintained job descriptions for the National Occupational Classification Codes

Administered the psychological and aptitude testing for new employees

Assisted the payroll manager creating a new vacation tracking system

REFERENCES AVAILABLE UPON REQUEST

Contact this candidate