Kristen S. Glass

Oahu, Hawaii

808-***-****

adlks6@r.postjobfree.com

QUALIFICATIONS AND STRENGTHS

• University of Washington Project Management Certificate Program, complete March 2015

• Facilitation 101 Training (Boeing Course #TR013964)

• De-Escalation Training with Mission Hospital Security, complete September 2017

• Experience with COVID-safe film sets

• Strong written and oral communication skills with attention to detail, especially as team facilitator

• Project research, editing, evaluation; special focus in organization, process improvement

• Advanced skills in Microsoft Office Suite, Mac OS, Internet applications

• Extensive involvement with Special Activities and working with teams: Employee Involvement Teams including Lean+, Coordinating Cast and Crew for feature-length film, “LUKE AND JO”

• Proactive, independent worker; supportive team player; decision-making with integrity PROFESSIONAL EXPERIENCE (05/2016 – Current) and FREELANCE PRODUCTION (All) Freelance Production, 2014 – Current

• Logger and Transcriber — “The Go-Big Show”: Season 1 (2020)

• Production Assistant — “Dr. Pimple Popper” (2020)

• Production Manager — "The First Date" — TV anthology in collaboration with Western Carolina University (Spring/Summer 2020)

• Production Assistant — IcyHot Shoot with Shaquille O'Neal — plan A films (2020)

• Production Assistant — "The Samaritan" — MGM film (2020)

• Production Design — "Birthing" — short film for Justice Film Collective (2020)

• Production Coordinator, Audio A2 — The Drone Racing League: Singapore (2019)

• Assistant Camera — "Thirteen AM" — music video for Phresh Ali (2019)

• Production Assistant — Netflix premiere of "Black Godfather" at Tyler Perry Studios

• Assistant Camera, Production Assistant — "They Can't Stop All of Us" Documentary (2019)

• Production Assistant — “The Profit”: Season 7 (2019)

• Production Assistant — “Gatekeepers” (2019)

• Production Notes Coordinator (Transcriber/Logger), Audio A2 – Drone Racing League: Minneapolis and Phoenix (2019)

• Production Assistant – University of the Cumberlands campaign with Malt Maker Media (2019)

• Production Assistant – “The Voice,” season 18: Auditions (2019)

• Production Assistant — PASA: 100 Years Commercial (2019)

• Production Assistant – plan A films for Georgia Power (2019)

• Production Assistant – “The Profit”: Season 7 (2019)

• Writer – “Aged Out” documentary (2019)

• Producer’s Assistant – Drone Racing League: Miami (2019)

• Camera Operator – Battle of Atlanta (2019)

• Production Assistant and Talent Coordinator – “The Real World”: Season 33 (2019)

• Teleprompter and Production Assistant – Coca-Cola Studios internal videos (2018 – 2019)

• Production Assistant – University of the Cumberlands campaign with Malt Maker Media (2018)

• Project Manager – Battle of Atlanta (2018)

• Project Coordinator – Atlanta Motor Speedway: Motorama (2018)

• Project Coordinator – Atlanta Motor Speedway: NASCAR QuikTrip 500 (2018)

• Camera Operator – Battle of Atlanta (2017)

• Production Assistant – “American Idol” Auditions: Asheville, NC (2017)

• 2nd Assistant Director – “Luke & Jo” feature film (2016)

• 2nd Assistant Director – Life Center Church Easter short film (2016 and 2015)

• Production Assistant – “Mortician for Hire” short film (2014) Page 1 of 3

Kristen S. Glass

Mountain Area Health Education Center (MAHEC): Facilities Management Coordinator, 08/2017 – 05/2018 (Asheville, NC)

• Launch Alternative Transportation Program: coordinate employee incentives and discussion with City of Asheville, develop metrics, edit parking policy

• Initiate and manage equipment Purchase Orders, construction RFP’s, and Service Contracts

• Write and edit Work Breakdown Structure documentation of processes.

• Organize team server/share consolidation and clean-up of document storage

• Coordinate and track legal and regulatory site and equipment inspections and documentation for safety and compliance

• Coordinate and track Preventive Maintenance for all campuses

• Develop and implement Tool Inventory

• Coordinate site-wide de-escalation training with MAHEC and Mission Hospital Security Solis Films: Associate Producer, 05/2016 – 07/2017 (Asheville, NC)

• Responsible for Social Media, Blog Posts, Press Releases, Customer Satisfaction letters, Bookkeeping, Project Management, Client Management

• 2nd Assistant Director and 2nd Assistant Camera on commercial video shoots

• Associate Producer and 2nd Assistant Director on Feature Film, “LUKE AND JO” o Coordinate Daily Schedules and Team Communication, Recruit Background Extras o Manage all paperwork submissions for ABS Payroll and SAG-AFTRA Requirements PROFESSIONAL EXPERIENCE (07/2011 – 05/2016): The Boeing Company 737 Program, Program Planning & Control: Skyline Analyst, 04/2013 – 05/2016 (Renton, WA)

• For all Boeing Commercial Airplane Programs: Track all airplane deliveries, on-time delivery performance, status of delayed deliveries, 6-month delivery forecasts, and rates and cycle changes; Provide visibility to leadership and present information as needed

• Manage database of archived airplane deliveries, delays, and explanations; Initiate and track IT project to improve current database and design new database

• For 737 program: Update proprietary applications with new airplane data; Special Features of monthly Firing Order revision process and quarterly Business Process Firing Order 737 Diversity and Inclusion Council: Chair (12/2013 – 12/2014)

• Revise name and mission to emphasize the importance of both diversity and inclusion

• Direct Diversity Council, Servant Leader Board, Focal Network

• Manage $75,000 budget for special events, conference delegates, training, communication

• Plan site-wide Diversity Fair, coordinate Diversity Speaker (Bobby Wagner, Seahawk)

• Participate in 2014 Global Diversity Summit (San Antonio, TX)

• (01/2015 – 06/2015: Advising Member at Large, Engage and Communicate Team member) 737 Program Special Activities: Employee Involvement Teams, 05/2013 – 05/2016 (Renton, WA)

• Focal, 737 Program Leadership Trust and Engagement Team (04/2014 – 01/2015) o Represent 737 Diversity Council and salaried employees to Executive Focus Area team o Assist 737 Communications with naming projects and editing leadership report-outs o Redesign team goals and key projects into purposeful Vision Matrix

• Co-leader, 737 Program Business Operations Learning Forum (09/2013 – 06/2015) o Coordinate with executives and directors to speak at monthly event o Advertise events, present speaker, moderate discussion o Order catering and host planning meetings

• Team Captain and Focal, 737 Employee Involvement Team (04/2013 – 12/2015) o Facilitate team activities for continuous improvement using EITMS and Lean+ tools Page 2 of 3

Kristen S. Glass

o Focus on projects that improve quality, productivity, and reducing redundant work o Manage consistent office safety.

• Focal, 737 PP&C Improvement Action Team: Customer Satisfaction (7/2013 – 12/2013) o Develop and implement plans in response to survey of customer organizations o Designed graphic representation of manager’s role and flows.

• Focal, Lean+ and 5S (05/2013 – 12/2013)

o Organize team server/share consolidation and clean-up o Co-write and edit server/share maintenance documentation o Co-write Work Breakdown Structure documentation of processes. 787 Program, Program Planning & Control: CIB 4 Change Coordinator, 11/2011 – 04/2013 (Everett, WA)

• Work with impacted stakeholders to facilitate Customer Intro change activities and support business, regulatory, and schedule requirements

• Provide ongoing status of trends and cause-effect relationships in change activity

• Seek out opportunities to lead and contribute to job processes while problem-solving 787 Program Special Activities: Program Planning & Control: Employee Involvement Teams, 07/2012 – 04/2013 (Everett, WA)

• PP&C Communications: Seek to empower employees with effective communication and engaging team-building; presents team deliverables to leadership

• PP&C Employee Engagement: Recommend and coordinate cross-talks and organization-wide employee recognition events; review newsletter and memos

• PP&C Visibility Tools: Implement system and procedure improvements; conduct assessments and evaluate results to capture best practices for portal usage

• PP&C On-Boarding: Develop training materials and welcome process for new hires/transfers; provide coaching and counseling for employee transitions 787 Program, Program Planning & Control: Factory/Field Coordinator, 07/2011 – 11/2011 (Everett, WA)

• Work with Factory management, engineering, and finance to coordinate high-risk change activity

• Act as mentor, provide technical and professional guidance to new employees

• Lean+ 5S focal; help build SharePoint site and apply Lean techniques to capture the group’s processes, tools, and concepts necessary to meet business goals and to expand team capabilities

PROFESSIONAL EXPERIENCE (Before 07/2011)

Chicago Title Insurance Company (CTI): Receptionist, 06/2010 – 06/2011 (Seattle, WA)

• Multi-line phone, special projects, appointments, walk-in visitors

• Manage schedules, refunds, customer satisfaction letters; frequent database work Seattle City Hall, Archives Department: Research Aide, 07/2009 – 06/2010 (Seattle, WA)

• Manage, direct Seattle City Council members’ files; responsible for multiple ongoing projects

• Data formatting and entry; particular work in Microsoft Access and other databases EDUCATION

Seattle Pacific University, GPA 3.59, June 2010

• Bachelor of Arts: International Public Relations

• Double Minor: Business; Latin American Studies

• Certificate: International Service

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