Manager Sales
Resume:
**** - **** ***** ****, ******* Botanical Gardens (part time position)
Top 5 Star Achiever on Trip Advisor for 2 years running
Provide personalized, concierge services for hotel guests, including VIP guests from the movie, music, and sports industries, recommending amenities, facilities, and local attractions
Primary contributor to the opening of hotel, including furniture choices and interior design
Lead, plan, coordinate and organize events for Virgin Airlines, British Consulate, Pride Atlanta, and others
Organize 10+ weddings, large party dinners, and entertainment per month
Meet, greet and register guests upon arrival, providing hotel tours upon request
Secure restaurant reservations for onsite or offsite venues
Communicate with hotel staff status of guest rooms
Up sell guest rooms and promote hotel services, providing materials and informational packages, event related documents, introduction letters, amenity requests, and event orders
Perform general office duties to support the Catering and Events team
Serve as the point of contact for clients, responding by phone and email to questions and requests
Assist with hotel events
Handle hotel cash payments
Support team to reach common goals, complying with quality assurance expectations and standards
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TAMMY
BURDI
Meeting and Events Manager/Concierge
About Me
Accomplished dynamic, team oriented, guest-centric, meeting/event professional with a proven track record of success from initial concept through project completion. Results-oriented leader recognized for initiative, flexibility, and enthusiastically meeting deadlines. Combines passion for marketing with commitment to contributing to an organization's bottom line. Excellent internal and external communication skills at all levels of an organization and customers. Highly flexible with the proven ability to respond quickly to changing environments and situations directing the efforts of diverse cross-functional teams and external resources.
Work Experience
2018 – 2020 Concierge & Front Desk Agent, Hotel Clermont, currently ranked the #1 hotel in Atlanta with 500+ 5 star reviews on Trip Advisor
https://www.linkedin.com/in/tammyburdi/
Responsible for the successful execution of special events
Create positive interactions with Clients (internal and external) caterers, wedding planners to ensure excellent customer service and top-quality experience with the gardens
Manage and direct event personnel, including maintenance, housekeeping and security staff
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Additional Experience Available on Linkedin
Extensive experience planning and implementing small to large corporate meetings and employee engagement events, both domestically and internationally with budgets ranging from $40k - $800k
Exceptional track record of effectively planning and executing strategic events, culminating in positive company brand and image
Responsible for managing all staff and internal/external resources for all corporate meetings and events, coordinating and conducting hotel and venue site inspections, including audio/visual and banquet orders
Negotiated terms and conditions for hotel and convention center contracts for Trade Shows, Corporate Meetings and Customer events
Coordinate Keynote speaker(s) schedule, lodging, and travel arrangements
Prepare event-related documents throughout the planning process, managing and designing all marketing branded print out meeting/event collateral and signage
Prepare, manage, and forecast meeting and event budgets
Consistently achieved goals and met critical project deadlines, leading to steadily increasing responsibilities
Selected Meeting Highlights:
•CEO’s Yearly Executive Team Retreat (11 senior executive attendees)
•Senior Leadership Yearly Meeting (120 senior management attendees)
•HPCC Technology Yearly Summit (300 attendees)
•Global Legal Yearly Summit (120 attendees)
•Annual Sales Meeting (400 – 500 attendees)
•UK Sales Meeting (75 attendees)
•15 Business Unit Meetings and Team Building Events (30 – 500 attendees)
•Annual Employee Holiday and Picnic Events (1,500 attendees)
•Annual customer golf outing events (60 – 75 customers)
•Monthly Diversity programs and team building events
•15 + community service programs per year with Habitat for Humanity, Project Open Hand, and others
2005 - 2015 Business Event Manager, LexisNexis Risk Solutions
Provide end-to-end meeting and event requirements enabling clients to optimize the return on their travel and meetings investments
Provide total vendor interface including contract negotiations and budget management
Prioritize event & meeting agenda, scheduling of travel, and hotel arrangements
Personal Skills
Customer Service
Leader
Flexible
Proactive
TAMMY BURDI
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