District Manager

Angela Alexander

Fort Myers, FL 239-***-**** **************@******.*** linkedin.com/in/angela-alexander-03a8a662

DISTRICT MANAGER

A dynamic and engaging multi-store leader with experience developing extraordinary Store Managers, creating a great customer experience, impacting growth across stores, and being a part of local communities. Recognized for directing a multi-unit portfolio of stores by planning strategies and consistent implementation. Hire, develop, and retain top talent to achieve business objectives through coaching, collaboration, and mentoring. Core competencies include:

Strategic Planning Operations Management Leadership Development Customer Experience

P&L Team Building Quality Assurance Regulatory Compliance Loss Prevention Budget Administration

EXPERIENCE

DOLLAR FINANCIAL GROUP, Lee, Charlotte, and Sarasota, FL 2006 – Present

District Manager

Recruited to manage daily district operations, profit and loss (P&L), staff training and development, motivating and leading Store Managers, policy and procedural development, succession planning, and responding to customer-related issues. Conduct weekly and monthly store audits, establishing business contacts within the community (to drive business), evaluating staff performance, and handling a wide variety of special projects. Oversee 10 branches throughout 3 counties.

Handle multi-store management, and ensures that all units meet profitability goals.

Motivate and lead Store Managers to consistently meet monthly sales budget.

Manage P&L quota by monitoring monthly sales, debt, and payroll.

Received DM Financial Achievement Award, signifying exemplary performance.

SPORTS AUTHORITY, Naples, FL 2005 – 2006

Department Manager

Directed departmental operations, staff training and supervision, employee scheduling, setting sales goals, merchandising, inventory control, new product introduction, cash handling, staff performance evaluation, opening and closing store, and all aspects of customer relations.

Managed a department which consistently met all profitability expectations.

Trained and mentored a diverse staff to reach optimal performance.

GOLD’S GYM, Morehead City, NC 2004 – 2005

Pro Shop Manager / Customer Service Manager

Led pro shop management, staff training and supervision, employee scheduling, key staff recruitment, ordering stock and supplies, inventory management, staff performance evaluation, preparing end-of-month reports, answering phones, operating tanning facility, and customer relations.

Managed customer service personnel, and ensured optimal performance.

GENERAL NUTRITION CENTER, Myrtle Beach, SC 2001 – 2004

Senior Store Manager

Oversaw store management, profit and loss (P&L), staff training and supervision, key staff recruitment, inventory management, merchandising coordination, establishing sales goals, staff performance evaluation, payroll preparation, new product introduction and promotion, customer relations, and other managerial functions.

Managed a storewide operation which consistently met all profitability and productivity expectations.

Hired, trained, and evaluated managers for 9 stores, and delivered optimal staff performance.

ADDITIONAL EXPERIENCE

NEWPORT NEWS OUTLET, Roanoke, VA

Store Manager

EDUCATION

HODGES UNIVERSITY

Bachelor of Science – Business Management Candidate

Associate of Science – Accounting Candidate

Associate of Science (AS) – Business Administration

DOMINION COLLEGE

Paralegal Program

TECHNICAL SKILLS

Microsoft Office: Word, Excel, Outlook, Publisher and PowerPoint

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