Customer Service Associate

EXPERIENCE

EDUCATION

ADDITIONAL SKILLS

JOSHUA KADOSH

**** ****** **. **** * Austin, TX, 78723 512-***-**** adlkbs@r.postjobfree.com Walgreens, Austin, TX

Customer Service Associate, Oct 2019 - Feb 2020

• Maintained inventory stock

Resolved customers' issues and billing complaints by performing activities such as exchanging merchandise or offering refunds

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• Independently resolved technical issues with the photo printing equipment and cash registers

• Trained new employees in various tasks in the photo department Walgreens, Austin, TX

Customer Service Associate, May 2015 - Nov 2016

• Processed transactions including returns and like-item exchanges

• Assisted customers with questions and concerns via phone and in-person

• Preserved store cleanliness each shift

Papa John's, Austin, TX

In-Store, Feb 2012 - Oct 2012

• Maintained sanitation, health, and safety standards in work areas

• Cleaned food preparation areas, cooking surfaces, and utensils

• Prepared orders per patron request

• Washed, cut, and prepared foods designated for designated orders L.C. Anderson High School

Austin, TX

High School Diploma (Nov 2016)

• GPA: 3.7

Extracurricular Activities: Speech and debate team, Model rocket construction, Flight training, Chess club Vice President

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Texas Tech University

Lubbock, TX

Completed coursework towards Bachelor of Science (B.S.) Pharmacology (May 2018)

• Type 65 WPM

• Microsoft office proficiency

• Data entry

• Basic computer programming

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