Store Manager
Resume:
Imani
Stokes Imani Stokes
Baltimore MD, 21207
************@*****.***
https://www.linkedin.com/in/imani-stokes-495a9616a ㅡ
Education Anne Arundel Community College (Arnold, Maryland) - A.A.S in Baking & Pastry Arts
September 2012 – June 2015
● Gained Knowledge and Leadership through
courses such as Business Law, Food and
Beverage Operations Management, and Hospitality
Sales and Marketing
● My courses prepared me for running businesses
and management training through an Intro to
● Entrepreneurship among other courses
ㅡ
Certifications
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Professional Experience
Bartender Certification – Maryland Bartending Academy (10 hours per week)
January 2017
● Learned the rules and regulations of bartending, recipes, vocabulary, gained confidence, as well as how to properly pour drinks
● Gaining knowledge with bar etiquette, keeping customers safe, and how to stay current with bartending knowledge. ServSafe® Certification – Food handler
October 2012 – October 2017
● Learned how to handle food sanitation risk
● Used this certification to successfully lead several kitchens and restaurants within Chipotle Mexican Grill
ALDI U.S.A Washington Blvd – Store Manager Trainee (45 hours per week)
April 2017 – Present
● Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints.
● Review inventory and sales records to prepare reports for management and budget departments.
● Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
● Managing my team through a Pandemic while keeping the team informed and safe as well as the customers happy, safe, and calm
● Reporting analytical data gathered, to my team as well as Direct Leaders on Store Financials and employee performance ㅡ
Volunteering
CSDC - Administrative Assistant (15 hours per week) October 2018 - Present
● Providing support for employee payroll software, Pickup and deliveries of equipment, as well as managing employee and customer documents as needed
● Gathering information related to particular company goals through organizing quantitative data and reporting it back to upper management
Chipotle Mexican Grill, Inc. (BWI Airport and West Nursery Rd.) – General Manager (55 hours per week)
January 2013 – April 2017
● Trained over 100 employees using Chipotles core values and methodology, managed over 1000 transactions using methods from Chipotle’s General Manager guides and knowledge from college courses on how to grow sales
Notre Dame of Maryland University - Athletics Office Intern (25 hours per week)
September 2011 - May 2012
● Provided administrative support to the Athletic Director and Intercollegiate teams while being a student athlete
● Worked with facilities to set up game days
● Supported with maintaining gym equipment, events, and team operations
Swing 4 More (Gwynn Oak, Maryland) – Weekly Volunteer (10 hours per week)
August 2014 – Present
● Administered the planning of over 5 events as well as overseeing communication with interested families about the organization
● Managing projects where I collect and analyze data
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