Medical Administrative Assistant

TINA DOWNS

*** ***** ***** ****** *******, LA *1220 318-***-**** *************@*****.***

PROFESSIONAL PROFILE

Customer service oriented professional accustomed to working in environments where accuracy and accountability are essential. Consistently model and inspire high levels of integrity. Follows policies, procedures and guidelines to assure consistent quality.

oHigh Academic Honors Recognition / Awards: Dean’s List Ultimate Medical Academy Student Ambassador.

oStrong verbal, written and interpersonal communication skills.

oWell-organized, manages time and priorities in multi-task environments.

oMicrosoft Office Applications – Word, Excel, Outlook, and PowerPoint Typing Speed: 40 WPM.

KEY QUALIFICATIONS

Basic Coding Skills for ICD / CPT Third Party Medicare Medicaid HMO PPO CMS1500 Claim Form Billing Cycle

Claims Appeal Process Medical Administrative Assistant Medical Terminology Patient Processing

Patient Registration Medical Laws & Ethics Greenway EMR HIPAA Compliance Medical Transcription

Office Accounting Anatomy & Physiology ICD-10 Medical Records Management

EDUCATION

Ultimate Medical Academy Associate of Science Degree / Health Sciences – Medical Administrative Assistant, 2020

WORK EXPERIENCE

Full Time Parent – Bastrop, LA 06/5012 – Present

oDisplay strong leadership skill and manage household budget.

oRemain deadline-oriented and reliable while adjusting priorities and managing time wisely.

oMaintain a fair and consistent set of standards.

Dollar Tree – Bastrop, LA 11/2014 – 06/2015

Cashier / Customer Service Representative

oProcessed transactions, accepted payments, and provided prompt, courteous customer service.

oWorked as part of a team and interacted with diverse customers and staff members.

oFollowed all policies as they related to customer confidentiality and completed bank slips.

Full Time Parent – Bastrop, LA 10/2013 – 11/2014

oUtilized exceptional listening and delegation skills.

oForesaw and planned for possible contingencies.

oMaintained a clean and safe environment.

Kelsy Kleaning Service – Sterlington, LA 05/2013 – 10/2013

Housekeeper

oResponsible for the general cleaning and upkeep of client residences.

oTeam-oriented and dedicated to ensuring highest standards were met.

oPrioritized and organized work and followed through to ensure duties were accomplished.

oMaintained confidentiality of client information.

Wal-Mart Super Center – Bastrop, LA 09/2011 – 07/2012

Wal-Mart Super Center – Bastrop, LA 11/2006 – 02/2007

Seasonal Cashier / Customer Service Representative

oActed as direct point of contact for customers.

oProcessed transactions, collected payments, operated cash register, and answered phones.

oFollowed all policies as they related to customer confidentiality.

oTrained employees on company policies and job procedures.

VOLUNTEER EXPERIENCE

Morehouse Elementary – Bastrop, LA 09/2018 – Present

Parent Volunteer

oMonitor children during school activities.

oProvide supervision during field trips.

oDemonstrate appropriate behavior at all times; observe and promote all rules and regulations.

Private Duty Care – Bastrop, LA 09/1993 – 01/2000

Childcare Provider

oProvided emotional support, assisted with homework, and ran errands.

oTransported children to school and to appointments.

oMaintained a clean and safe environment.

oAssisted with hygiene and grooming.

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