Sales Manager

Herve Laplume

**** ********* **, ******** *******, Colorado 80917

Cell: 401-***-****

E-mail ***@***.***

Work Experience

Sept 2014 – Present Apple American Group (Applebee’s)

Area Director – New England South

Recruit and train all new management candidates to join an area of 6 restaurants, currently staffed at 110%. Full profit and loss accountability followed by coordinating monthly financial strategies for over 14 million a year in sales. Operate clean and safe restaurants with primary focus on top line sales, people, operation execution, product, property and profit. Commitment to team development and mentoring program. Took lead in market for the testing, training and execution of our new initiative Hand Cut, Wood Fired Grills.

Sept 2011 – Sept 2014 Applebee’s Services Inc.

Senior Franchise Area Director – Northeast Region

Lead a team of 5 Franchise Area Director for the Northeast Region. Consult and offer expertise against organization operations, people, process and systems. Create an environment of continuous improvement, collaboration and partnership to drive best in class brand. Franchisee Partnership Key Responsibilities: Influence behavior change, deepen franchisee commitment and partner on business planning. Brand Stewardship Key Responsibilities: Ensure standards compliance, ensure brand initiative participation and ownership for sharing best determined practices.

Nov 2010 – Sept 2011 Sbarro

Director of Operations – New England

Directly responsible for the successful operations, P&L performance, and supervision of 15 Sbarro restaurants from Bangor ME to Warwick RI.

Jan 2005 – May 2010 RARE Hospitality / Charlie Browns Holding Corporation

Vice President of Operations July 2008 – May 2010

Leadership role focused and passionate about building and maintaining a high performance team. Directly responsible for the successful operations, P&L performance, and supervision of 30 Bugaboo Creek Steak House restaurants for Charlie Browns Holding Corporation. Provided strategic and tactical support to ensure sustained improvements in productivity, customer satisfaction and profitability. Lead of the transition and reorganization of the operations of the Bugaboo Brand from Rare Hospitality to CB Holding. Expanded EBITDA through a root cause approach and quality demands in spite of rising costs and a challenging economic climate. Engaged and involved with strategic marketing development and execution of menu engineering, pricing, promotion and campaigns.

Region Manager (8 restaurants) Jan 2005 – July 2008

Full profit and loss accountability followed by coordinating monthly and yearly financial strategies for over 26 million a year in sales for region encompassing the entire NE. Top line sales driven initiative execution. Create a culture of discipline to insure proper flow through to bottom line. Conduct on going career development plans for entire management team. Inspire, motivate and create a great working environment, while maintaining quality life objectives for all. Establish the proper synergy throughout the area through proper placement of differing professional and personal leadership styles.

Aug 1987 – Jan 2005 BERTUCCI’S

Area Director Jan 1987 – Jan 2005

Recruit and train all new management candidates to join an area of 8 to 10 restaurants. Full profit and loss accountability followed by coordinating monthly financial strategies for over 21 million a year in sales. Achieved a 26% turnover rate for the past 2 years. Increased mystery shopper reports well over company average. Operate clean and safe restaurants with primary focus on top line sales, people, product, property and profit.

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