Serving

Victoria Lopez-Arce

*** ******** *** *.

Kent, Washington 98031

Phone: 206-***-****

Email: ************@*****.***

Objective

Joining an established and growing company in a challenging and rewarding position that will allow me to utilize my customer service and problem solving skill set. Seeking an opportunity for career growth potential.

Highlight of Skills

Extensive experience in customer service and selling environments.

Highly developed organizational skills

significant understanding of modern day technology

Ability to resolve problems independently or escalate to appropriate level

Work Experience

BECU (Federal Way, WA) June, 2017-Present

Member Consultant II

Developing/Maintaining member relationships

Goal setting and obtaining

Maintaining up to date knowledge of products and processes

Snoqualmie Casino (Snoqualmie, WA) June, 2019-October, 2019

Cocktail Server

Customer service and team work

Alcohol/Beverage knowledge

Handling cash and POS systems

Bank of America (Kent, WA) August, 2016-June, 2017

Relationship Manager

Product knowledge and sales

Assist with sales goals for tellers

Sales and operational duties

AT&T Mobility (Tukwila, WA) September, 2012-May, 2016

Sales Support Representative

Inventory management and cash handling

Process and prepare paperwork for record keeping

Product demonstration and sales

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