BERNADINE HOYME

*** ***** ***** ***, ***********, ON L5A 1Y3

647-***-****

adlk2w@r.postjobfree.com

HIGHLIGHTS

Dedicated professional with proven results in a billing/ accounts receivable/sales and customer service settings. Team player who performs at a consistently high level of productivity and exceptionally committed to client service. Committed to continous improvement.

OBJECTIVE GOAL

Looking to secure a challenging position in a reputable organzation to expand my learnings, knowledge and skills.

Job Specific and Technical Skills:

A competent, friendly, punctual professional with the following skills:

•Excellent communication skills

•Complex problem solving skills

•Detail oriented

•Advanced Excel skills specifically Vlookups and Pivot Tables

•Team player

•SAP, Great Plains, Excel, Salesforce, Oracle Cloud

•Advanced knowledge of key accounting principles and procedures

•Team player/collaborator

Aramark Refreshments – Mississauga, Ontario

National Accounts Billing/AR

August 2019-Present

•In charge of billing all National accounts including TD Canada Trust, Scotia Bank, Deloitte, PWC, Acklands Grainger etc. Each customer has their own unique bill which includes but not limited to:

1.Spend Reports

2.Text decilimited bills

3.EPay Files

4.Portal billing in Coupa, Taulia, Ariba, Filezilla and Canada National Railway

•Collections of National Accounts

•Reconciling of National Accounts

•Implemented new billing schedules as well as new record keeping protocols

Noramco Wire and Cable – Mississauga, Ontario

Account Manager

March 2019-July 2019

•Responsible for building and maintaining relationships with existing and new customers

•Extensive knowledge of power cables, building cables and feeder cables

•Extensive experience quoting large projects, medium projects and day to day requirements

•Daily communications with PM’s, Electrical Superintendents, Contractors and Procurement Managers

•Sales order entry

•Order follow up

LineStar Utility Supply Inc. – Mississauga, Ontario

Inside Sales Rep

February 2018-March 2019

•Responsible for building relationships with existing and new customers

•Purchasing

•Sales order entry

•Order follow up

Anixter Canada Inc. – Mississauga, Ontario

Inside Sales Rep

October 2016-February 2018

•Was responsible for a 577K sales portfolio in 2016-2017

•Was able to quadruple topline and double GP in 2016-2017

•Excellent customer service skills with great follow up

•Customer surveys which went out periodically gave me a 10 out of 10 at best and an 8 out of 10 at worst

Anixter Canada Inc. – Mississauga, Ontario

Credit Analyst

February 2014 – October 2016

•Monitored over 300 customer accounts for this company (1.5M portfolio)

•Prepared and emailed customer's statements

•Reconciled accounts

•Researched and analyzed delinquent accounts

•Generated weekly aging reports

•Determined payment schedules with customers

•Cash Application

•Initiated collection efforts

•Investigated and resolved billing and account discrepancies with sales and customers

•Opened new accounts and granted credit using services such as Dunn and Bradstreet and Equifax as guidelines

•Analyzed new orders and held them if account past due

Brookfield Global Relocation Services Ltd. – Toronto, Ontario

Accounts Receivable Specialist – 1 Year Contract

January 2013 – Dec. 2013

•Prepared and emailed monthly statements

•Followed up and allocated payments

•Performed daily bank reconciliations with tight deadlines

•Resolved accounts receivable issues with customers

•Assisted with month-end closing

•Updated the general ledger daily

•Lockbox cash applications

Gertex Hosiery Inc. – Toronto, Ontario

Accounts Receivable Specialist

December 2008 – December 2012

•Researched and analyzed accounts

•Generated weekly aging reports

•Performed daily reconciliations

•Resolved accounts receivable issues with customers

•Obtained credit information on customers

•Monitored credit limits

•Assisted with month-end closing

•Prepared, printed and mailed/emailed statements

Education

Currently completing Level 1 Financial Reporting through Sheridan College Online to upgrade my skills

Sheridan College – The Fundamentals of Project Management

April 2019 – August 2019

CDI College – Computerized Accounting Certificate

1996

References

Available upon request

Contact this candidate