Social Media Manager

I am a communication and marketing professional in Houston, Texas with

experience in social media management, content creating, digital copywriting, branding, and customer service.

WORK E X P E R I E N C E

SOCIAL MEDIA MANAGER

Serene Wax Boutique Feb 2019 - present

Implemented marketing and promotion tactics that organically grew three branded Instagram accounts by over 200% while maintaining an 85% conversion rate from follower to client

Organized promotional partnership with Beauty Insider and Snapchat that resulted in over a 50% follower increase

Plan, create, edit, and execute all content for company accounts Monitor online presence of company accounts and engage with users Analyze Instagram insights to predict future growth Interact and negotiate with brand ambassadors and plan future campaigns

LEAD ESTHETICIAN / SALON MANAGER

Serene Wax Boutique Feb 2019 - present

Responsible for maintaining a full book of clients while upholding the highest level of customer service

Solving all customer issues with a solution that benefits both customer and company

Manage all store assets and monitor inventory levels Supervise and manage a team of estheticians

E D U C A T I O N

Dean's List

President's List

GPA: 3.824

Senior at the University of

Houston-Victoria obtaining a

Bachelors of Arts in Communication

P: 972-***-****

E: adljy2@r.postjobfree.com

LinkedIn: spencer-elliott2

C O N T A C T

Content creation

Social media management

Video editing

Professional & creative writing

Graphic design

Public speaking

P R O F E S S I O N A L

S K I L L S

Microsoft Office Facebook

Canva Pinterest

InShot YouTube

WordSwag TikTok

Instagram Snapchat

S O F T WARE &

A P P L I C A T I O N S

SPENCER

ELLIOTT

SOCIAL MEDIA SPECIALIST & ESTHETICIAN

The Wellness Centre Jul 2018 - Feb 2019

Created and planned all content for company social media accounts Executed all content posting and actively engaged with followers Coordinated appointments and meetings for all staff members Provided services for all esthetics clients

OPERATIONS TEAM LEAD

Academy Sports + Outdoors Apr 2013 - Dec 2017

Supervised all cashiers to ensure prompt and friendly customer service Responsible for daily reconciliation of all sales and cash revenue Deescalated all customer difficulties and provided solutions that benefited both customer and company

L I C E N S E &

C E R T I F I C A T I O N S

Esthetician, State of Texas

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