Contact Details Engineer

PERSONAL ATTRIBUTES, SKILLS AND COMPETENCIES

I am an ambitious and disciplined self-starter who values integrity, mutual respect and loyalty.

I possess excellent communication skills with great telephone etiquette, Computer proficiency and a keen eye for detail. I work well under pressure, while I enjoy collaborating and working in teams with good interpersonal skills, I am equally comfortable working with little supervision on my own. In everything, I always ensure business continuity and strive for quality.

I present with hands-on experience in client engagement with exposure in liaising with decentralised trade test centres, ensuring that all trade tests related issues are dealt with.

PERSONAL DETAILS

Forenames : Lungelo

Surname : Madondo

Title : Mr

Date of Birth : 22 December 1992

Gender : Male

Nationality : South African

Race : African

Drivers Licence : Code 08(B)

Disability : None

Languages : English and IsiZulu

RSA ID Number : Available on request

Contact Details

Cellphone : 073-***-****

Email : **************@*****.***

Address : 17 Karellandman Street

Observation Hill

Ladysmith

3370

EDUCATIONAL HISTORY

Post-Basic Education

Name of Institution : University of the Free State

Qualification : Bachelor of Social Sciences (Human and Societal Dynamics)

Majors : Industrial Psychology

Year Completed : 2016

Basic Education

Last School Attended : Windsor Secondary School

Highest Grade Passed : National Senior Certificate (Grade 12)

Subjects Done : Available on request

Year Completed : 2012

EMPLOYMENT HISTORY

Organization : MerSETA

Position : Client Liaison Officer Assistant

Duration : 01-08-2019 to 31-12-2020

Duties and Responsibilities :

Implementing administrative procedures and systems required to facilitate all learning programs including apprenticeships, learnerships, skills programs, learners and grants according to laid down processes and procedures as defined by criteria.

Ensuring provision of high level quality services to clients and stakeholders as and when required, which includes but not limited to:

oProviding necessary and requested information to clients,

oProviding information and advice on all merSETA services, processes and initiatives/projects, legislative issues, grant processes or status.

oResponding to queries from Companies, Client Liaison Officers and Coordinators,

oResponding to and solving queries related to quality assurance, trade test results certification and grant issues and carrying out for all administrative processes.

Providing support services to all merSETA divisions, enterprises, other Seta’s, Department of Higher Education and Training, SARS and all other identified client categories relating to administrative processes.

Responsible to liaise with Decentralised trade test centres to ensure that all trade tests related issues are dealt with.

ACHIEVEMENTS

My achievements include:

Completing a degree qualification in Bachelor of Social Sciences (Human and Societal Dynamics).

Obtaining a distinction in IsiZulu.

Receiving numerous sport awards.

Obtaining my driver’s license (Code B).

REFERENCES

Name: Mrs T. T. Mjwara Name: Mr A. I. Mokoena

Occupation: Client Lesion Coordinator (MerSETA) Occupation: Engineer

Contact no.: 072-***-**** Contact no.: 072-***-****

Name: Mr M.C.N. Mkhwanazi

Occupation: Quantity Surveyor

Contact no.: 084-***-****

CURRICULUM VITAE

OF

LUNGELO MADONDO

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