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Engineer Customer

Location:
Chennai, Tamil Nadu, India
Salary:
5.8L
Posted:
April 09, 2021

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Resume:

CURRICULUM VITAE

M.Muthukkannan

E Mail :adljlv@r.postjobfree.com

Mobile No: +919*********

+917*********

Career objective:

To become a successful professional in any engineering/automobile industry by exploiting fruitful, intensive experience gained in operations. Seeking middle management position in a manufacturing organization, which can leverage abilities in operations.

Education Qualification:

Diploma in MECHANICAL Engineering

BE MECHANICAL Engineering

Experience summary:

Year

Designation

Area

Role

2012-2014

Production Engineer

Front Fork

Cell Leader

2014-2016

Engineer

PPC

Production Planner

2016-2020

Engineer

Quality

Customer Quality

Currently working as, Quality Engineer, Looking for Customer Line + Warranty & Inprocess Complaints Analysis

Gabriel India Limited: -

Gabriel India Ltd is part of ANAND GROUP, which is supplying suspension systems of two wheelers. It is Supplier of automotive giants like TVS Motors India, India Yamaha Motors, Suzuki Motors, Honda Motors, Athar Energy,Royal Enfield,M&M 2 Wheeler & 3 Wheeler, Benelli India and SOQI Japan. Market Leaders for more than 55 Years

Strengths

Strong Communication and interpersonal skill

Taking Responsibility New Task with Enthusiastic

Adapt to multi disciplinary jobs

Industrious, ability to work with a team and lead if required

Good analysis skill

Interested in

Manufacturing Excellence

Continual Improvement

Industrial Engineering

Production Management / PPC

Quality management system

Customer representative

New product development

Training Undergone

Kaizen

First Aid

5S & Visual Management System

Safety, Ergonomics & Fire Fighting Training

Poke yoke

8D Analysis

DOE & FMEA

Warranty Management

Team Building

Core Competency

Industrial Engineering

Maintaining 5s and visual management throughout the plant

Time & Motion Study through MOST

Space Optimization

Planning of Material Handling

Monitoring of Plant MOP (Measure of Performance) system

Productivity improvement

Kaizen activity and SMED implemented by reducing waste

QCC Projects to reduce the COPQ

Training to operators on Quality subject

Roles & Responsibilities:

Manufacturing

Reviewing monthly performance of plan versus actual with CFT to get actions on failures

Receiving of customer orders with associated team & ensuring day today actions to achieve customer delight

Daily Plan Vs Actual monitoring

Report potential production stoppages as per Escalation Matrix

Loss Analysis and follow up with support department for closure

Lead Quality Circle teams with line members to improve the productivity, quality and safety at shop floor

Ensure that all data sheets (first piece approval/CP/daily machine check sheet etc.) are updated

Check and Updating of Daily Checklist – 5S, AM, Safety, Poka Yoke, IPIR

Fulfilling customer Requirements to avoid any line stoppages and delays

Training of new people in products manufacturing troubleshooting QRQC

Stress Management and Motivational training for Employees

Customer Representative

Communication with customer.

Customer Complaint handling.

Meeting with core team regarding customer complaints.

Analysis for the customer complaint problem.

Visual control system for the awareness to the operators

8D Closer

Implementation of KAIZEN to eliminate the customer complaint.

In process Quality

Dock Audit for regular dispatches

Attending Daily Department Meeting

Daily Line rejection monitoring.

Effective working towards the customer complaints & communicating and educating customer requirement to manufacturing system.

Having discussion with team on daily basis to reduce the in process rejections.

Achievements:

oBest kaizen implemented award.

oGold Award for QCC Project in Hosur Chapter.

oGold Award for - QCC Project’ in Pune Plant Level

oProductivity Increase by 10% Front fork assembly line

oTVSM Warranty PPM Reduction

oWarranty COPQ Reduction

Key Awards:

oBest Achiever Award-2017 from Gabriel India Ltd

Personal Profile

Father’s Name : Mr.Muthukkannan

Sex : Male

Date of Birth : 07-04-1993

Nationality : India

Permanent Address : 2/109

Pukkulam Village

Ekkakudi (Post)

Kalakarai (TK)

Ramanathapuram (Dist)-623533

Languages known : English, Tamil, Kannada & Hindi

Mobile No. : 978-***-****,790-***-****

E -mail ID : adljlv@r.postjobfree.com

Declaration

I hereby declare that all the above-mentioned information is true to the best of my knowledge and belief. I assure you of my confidence and prove to be an asset to your esteemed organization.

Date: Yours faithfully,

Place

Muthukkannan



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