Agustina Soledad Melendez

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Professional Goals

Interested in participating in service industry companies and projects that enrich my abilities, strengthen my practical experience and grow my expertise. Proactive, sociable and open to teamwork.

Mobile:

11-2261-1459

Email:

adljhn@r.postjobfree.com

Address:

Presidente Uriburu 553

Adrogue(1846),Buenos Aires,Argentina.

Computer skills

and Courses

- MS Office general (Word, Excel,

Power Point).

- GDS Amadeus System.General

use

- GDS Sabre System. Advance use

- Mac OS. General use

- Course on reservations and fares.

Amadeus Argentina SA. (2011).

- Coaching. Tools to achieve

results. UBA (2020)

Languages Skills

Spanish:

Native Language

English:

Bilingual. Currently applied. Exams:

FCE (2008). BEC (2012)

French:

Elementary level. Studied at St

Michael ́s College for eight years.

Italian:

Elementary level. Currently studying

Work Experience

American Airlines

Customer Service Agent. October 2016 - Currently.

-Part time Customer service agent based in Buenos Aires.EZE. Latam Airlines

Customer Service Agent. October 2015 - September 2016

-Airport Customer Service.Ticketing/Gate Agent.

Jorge Newbery Airport in Buenos Aires

Arandano Travel Agency

Travel Agent. 2014

-Airlines Bookings Negotiations with Tour Operators. .Call Center. Customer service and back office tasks.

Buenos Aires Open Centre

Invigilator of Cambridge Exams. 2013

-Administrative tasks

Internship at UADE Pinamar Hotel

Front Office 2013

-Register and process guests and their assigned rooms. Accommodate guest requests. Reservations. Selling guest rooms and promoting hotel services. Handling cash payments.

Academic History

UADE University (2011-2014)

Bachelor's degree in Tourism and Hospitality GPA: 7.25/10 St. Michael`s College (2009)

High-School diploma in Humanity and Social Sciences GPA: 7.67/10

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