Office Customer Service

Carrie O’Donnell

**** **. *

Jefferson City, Mo. 65101

***********************@*****.***

Cellular Phone 573-***-****

Professional Goals

A career in the technology and retail fields that will improve skills required to achieve higher goals

Education

●Columbia College

●Bachelor of Arts in BusinessManagement/ Administration

●Merrell University of Beauty Arts &

Sciences, Graduated December 1995

Qualifications

● Experienced with Microsoft Office, Outlook, and One Note

● Intermediate knowledge of computers

● Excellent communication, interpersonal, and collaboration skills Experience

Manager

● Attended functions of political and public value

● Kept employees up to full potential

● Made sure store was in pristine shape for corporate and health inspections

● Covered shifts for absent employees

● Designed and constructed promotional designs for marketing strategies

● Kept service percentages on daily basis

● Informed clients of preparation and arrival times of orders placed

● Kept file of hourly, daily, and nightly reports of totals for days business Data Entry Operator

● Entered all new business for collection agents

● Answered and transferred 100 line switchboard telephone

● Perfected 10-key skill

● Went to Post Office to pick up bulk mailing

Office Support Assistant

● Directed employees to proper meeting rooms

● Sorted mail to specific departments

● Issued State vehicles to reserved employees

● Answered and transferred all incoming calls

Master Stylist

● Consulted with new clientele

● Performed a variety of hair services

● Made sure salon was pristine shape for State Board and health inspections

● Attended mandatory classes for continual knowledge of new products and styles

● Attended annual State Beauty Supply hair shows in St. Louis, Mo.

● Kept customer service at highest percentages

● Responsible for mid day and nightly deposits for specific financial institution

● Filed reports for cash monies deposited

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