DIANA JAEGER
Mesa, AZ *****
********@****.***
SUMMARY:
Highly motivated Medical Administrative Assistant with excellent customer service skills.
Highly effective in promoting a positive and productive environment. Great team player who works well independently or in a team environment.
SKILLS:
•Manage calls
•Schedule patients
•Greet and room patient
•CMS-1500 claim form
• Collection of co-payments
•Deductibles
•Coinsurance
•Electronic Health Records (EHR)
•Practice Management Software (PMS)
•Creation of new records
•Microsoft Word and PowerPoint
•Insurance eligibility verification
•Medical Terminology
•HIPAA
•Pre-authorization
•Vital Signs
•CPR Certified
•ICD-9, CPT, HCPCS
EDUCATION:
Pima Medical Institute 01/2017
Bachelor of Science – Health Care Administration
Pima Medical Institute – Mesa, AZ 6/2015
Medical Administrative Assistant Certificate
University of Phoenix 2013
Associates of Arts Degree - Health Care Administration
DIANA JAEGER
9633 E Escondido Ave
Mesa, AZ 85208
********@****.***
PROFESSIONAL EXPERIENCE:
Grubhub Call Center, 10/2018- 01/2019
Customer Service Representative
Inbound Calls
Customer serivce
Outlook, Word, Excel, Research
Solve various issue’s
Handle complaints
Data Entry
Apex Staffing, Chandler, AZ 06/2017 - 08/2017
Insurance Verification Specialist
•Outbound Calls
•Benefit Investigations
•Data Entry
•Prior Authorization status updates
•Outlook, word, excel, Research
Remx Staffing, Phoenix, AZ 11/2016 – 3/2017
Insurance Verification Specialist
•Outbound Calls
•Benefit Investigations
•Data Entry
•Prior Authorization status updates
•Documentation in ROAR
•Outlook, word, excel, Research
Allen Family Medicine 6/2015 – 7/2015
Medical Administrative Assistant Extern
•Patient registration
•Deductibles
•Co-insurances
•Electronic Health Records (EHR)
•Insurance eligibility verification
•HIPAA