Customer Service Engineer
Resume:
Ramon Antonio Reyes
**** ******* *****, ***. #****
Los Angeles, CA 90039
*************@*****.***
PROFESSIONAL SUMMARY:
Highly motivated, multi-lingual customer service professional who is a goal oriented, self-motivated, critical thinker capable of creative problem solving.
QUALIFICATION HIGHLIGHTS:
Guest service professional with more than 20 years of work experience.
Fluent in English, Spanish, and Portuguese; conversational in Italian.
Excellent leadership, interpersonal, and analytical skills.
Able to thrive in both independent and collaborative work environments.
Proven ability to adapt to new concepts and situations.
WORK EXPERIENCE:
The Post Oak Hotel, Houston, Texas 2019 - 2020
In Room Dining Specialist / Front Desk
Delivered exceptional customer service to high-end clientele at Houston’s only 5-star hotel.
Provided information about the hotel and the surrounding activities to guests.
Upsold additional facilities and services when appropriate.
Maintained updated records of bookings and payments.
Blue Clover, Houston, Texas 2018 - 2019
Assistant to the Vice President
Organized and assisted in meetings.
Managed the daily schedule for supervisor.
Maintained and organized files.
Helped oversee the operations of the office.
Moreau-Reyes Gallery, Baton Rouge, Louisiana 2015 - 2018
Owner/Artist
Established and curated the art production and sales process.
Monitored product standards and implemented quality control programs.
Ensured that health and safety guidelines were followed.
University of Mexico - Guadalajara, Guadalajara, Mexico 2014 – 2015
Adjunct Professor
Teacher of fine art principles to university students.
Coordinated and led special events on campus.
EDUCATION:
Instituto Universitario de Technologia, Ciudad Bolivar, Venezuela 2006
Bachelor of Arts, Industrial Engineer Technician
REFERENCES AVAILABLE UPON REQUEST
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