Customer Service Sales
Resume:
louis dorimain
Miami, FL
*****************@*****.***
Authorized to work in the US for any employer
Work Experience
Guide - Work From Home
Assurance - Miami, FL
December 2020 to Present
My role as a Guide for Assurance consists of receiving inbound calls and making outbound calls to potential clients to inform them of our life insurance plans, Medicare, auto insurance, home insurance and health insurance. Once we get a lead, we transfer to a live agent who will continue with the sign up process with the client and also answer more of their questions related to what they are shopping for. Customer Service Representative- Work From Home
Amazon.com - Miami, FL
January 2018 to November 2020
My responsibilities as a Customer Service Rep for Amazon include playing a critical role in delivering timely, accurate and professional customer service to Amazon customers, helping solve problems such as: locating a package, connecting an
Echo to a Fire TV, returning an item, or assisting a delivery driver to get a package to a customer on time. Sales Associate
JCPenney - Miami, FL
March 2015 to January 2018
My Responsibilities as a JCPenney sales associate include greeting customers, assisting them with finding merchandise, stocking and organizing product on the sales floor, ringing up purchases, and handling returns and other discrepancies.
Cashier/Customer Service
Walmart - Florida City, FL
September 2011 to February 2015
My Responsibilities as a cashier/CSR at Walmart include smiling, greeting, and thanking customers with a positive attitude, checking out customers quickly and accurately, keeping my area clean and presentable, answering customer's questions and helping them with their needs, availability to assist associates across the store as needed.
Overnight Stocker
Walgreens - Miami, FL
June 2006 to May 2011
My Responsibilities as a Overnight Stocker include consulting inventory reports, unpacking merchandise, arranging items on shelves, updating activity records, taking safety precautions, collaborating with watchmen, and reporting to my managers.
Education
High school diploma
August 2003 to September 2007
Skills
• Customer Service
• Stocking
• Cashiering
• Sales Experience
• Data Entry
• Technical Support
• Typing
• Inventory Control
• Help Desk
• Computer Networking
• Microsoft Windows
• Troubleshooting
• Network Support
• Cold Calling
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