SWAPNALI SUNIL MAHAPADI

Mobile: 099******** ~ E-Mail: adljcy@r.postjobfree.com

Seeking career enrichment in the areas of Secretarial Functions / General Administration APERCU

Expertise in maintaining records, writing the minutes of the meetings, corresponding with external & internal clients & scheduling important meetings

in managing the activities in coordination with the internal/ external departments for the smooth business operations

Skilled in MS Office, Tally 9.0 & internet applications, with proficiency in MS Excel and MS PowerPoint to prepare pivot tables, PPTs and other graphical data

An excellent communicator with strong analytical, logical, and interpersonal skills to relate to any level of business & management; capability to work under pressure and meet deadlines

Hands on experience with office machines (for example fax, printer etc.)

In-depth knowledge of office management and bookkeeping

Excellent knowledge of MS Office (especially Excel and Word)

Sense of ownership and pride in your performance and its impact on company’s success

Critical thinker and problem-solving skills

An effective communicator with exceptional relationship management & problem-solving skills. SIGNIFICANT HIGHLIGHTS

ITIL Certification [Management certification]

Best Employer Award in Wipro

Best Employer Award in Global Quest Solutions LLP CORE COMPETENCIES

Secretarial Affairs Documentation & Reporting Due Diligence Liaison & Coordination Compliance Administrative Work General Administration

Formulating and implementing corporate admin policies in the organisation.

Managing various activities like transportation, housekeeping, security, purchase of stationary & office equipment.

Scrutinizing and ensuring timely payment of all office administration bills such as electricity, annual maintenance contract of equipments.

Monitoring safety and security services of the office on top priority ensuring safety norms. Secretarial Affairs:

Greet visitors and direct them to the appropriate departments or individuals

Respond to queries in person, via telephone or email

Develop and implement office procedures

Maintain general company record systems to uphold accurate files

Compose letters, memos and emails

Screen documents, book meeting rooms, set up conference calls and take messages

Perform administrative tasks, including filing and photocopying PROFESSIONAL EXPERIENCE

Since Jan’20: Winny Immigrations & Education Services Pvt Ltd., Mumbai as Sr. Immigration Counsellor

Role:

Working towards timely non-discriminatory visa application processing

Replying to questions and providing additional information as requested

Updating officials of any serious issues with visas or visa applications; processing VISA applications and notifying applicants during final decision

Validating required information provided along with visa applications; apprising any discrepancies or omissions on visa applications

Making applicants aware of any issues with their visa applications Apr’16 – Dec’19: Global Quest Solutions, Mumbai as Assistant Manager Role:

Looked after various aspects of the company’s immigration and visa service to ensure that the

process run smoothly

Conducting interviews of all clients and handling applications to determine client eligibility

Monitoring completion of all relevant immigration and visa documents

Assessing and ensuring that information provided by clients was accurate and correct as well

as preparing and checking legal documents.

Mar’12 – Apr’14: Asus India Pvt Ltd., Mumbai as Telesales Executive [Pan India] Role:

Attended phone calls of potential customers to educate them on services and products offered by the company

Attend meetings to learn about new products and services or changes in current ones.

Assessed sales reports to determine the best strategy for marketing

Responded to phone calls from customers with inquiries or complaints and resolve the issue as quickly as possible

Extended support in the operation of the company switchboard PREVIOUS EXPERIENCE

Feb’11 – Feb’12: WIPRO, Mumbai as Telesales Associate [Pan India] SCHOLASTICS

Bachelors in IT[Hons.] from Mumbai University in 2011 REFERENCE

MR.MOHAMMED YUSUF: +971*********

PERSONAL DOSSIER

Date of Birth: 29th April’1990

Languages Known: English/Hindi & Marathi

Passport Number: H6584702

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