Manager Sales

Ramona L Halterman

**** ******** ******* ****** **

Irwin, OH 43029

Home Phone: 740-***-**** Cell Phone: 614-***-****

E-mail Address: ***************@*****.***

Summary

Creative, analytical, goal-oriented business executive with over 25 years of experience in Management. Diversified industry exposure includes; Operations management, Production management, Recycling and Destruction, Finance, Facilities Management, Purchasing, Planning, Transportation, Logistics, Program Management and Preventative Maintenance. Highly self-motivated, results-oriented, team player with a focus on continuous improvement through positive change. Demonstrated areas of strength: Vision and strong strategic planning skills integrated with the ability to organize, lead and implement processes for change and growth in a competitive market place.

Professional Experience

CHEP

Position: Regional Operations Representative, Columbus Ohio 7/10-present

Creation of Weekly Awaiting Wash budget and P&L tracking

Accountable for standardization across the Central US

Team with PNO/SCO, Engineering, Strategic Operations and Zero Harm for continuous improvement

Support and lead regional operations team in monitoring, measuring and proactively identifying opportunities to improve key performance metrics

Lead cross-functional communications with Supply Chain partners to drive regional efficiencies.

Composing and implement SOP’s across region including active participation in the development of the procedures, documentation and training

Tracking of Central US financial performance, including cost savings initiatives, impact analysis, accruals, and other related accessorial costs.

Ownership for plant operations Key Performance Indicators at all Central US Service Centers

Manage 3rd Parties at multiple plants totaling over 500,000 Square foot facilities

Drive process improvements at Service Centers and TPM’s

Implement, drive and support continuous quality at all plants

Liaison for capital proposals by working with Engineering and Finance

Customer Centric Leader, development of quality tracking and rejection prevention

Manage inventory reporting and auditing to ensure asset tracking through Sarah

Regional Zero Harm Champion by collaborating with HSE, Risk Management and regional personnel

Work close with vendors on purchase orders, and approval process and creation

Monitor and Drive excellence in Safety and Sanitation,

Creation of Management scorecard and delivery of such for Business Review

Work closely with Planning, Logistics and Transportation to ensure customer needs are met.

Implementation and start up for new plants and new management groups

Project Management of Central US projects and work with other regions to support national Operations Initiatives

Management of up to 300 direct and indirects

Iron Mountain

Position: Plant Manager, Groveport, OH 1/04 – 3/10

Operational and financial performance of 26,000 square foot facility.

Product management and tracking for performance against cost. .

Implementation of Kaizen to company that was shared internationally for more cost effective processes.

Completed start up of new facilities and integration of sister businesses.

Sales/Revenue forecasting with expense planning

Creation of Capital Expenditures with ROI reports.

Management of drivers and fleet

A/P and A/R tracking to less than 30 days for cash flow to business.

Process and production improvements for reduction in headcount

DecisionOne

Position: LRS Transportation Business Manager, Grove City, OH. 11/99 – 01/04

Management of Freight cost and carriers for the Grove City, and Wilmington Ohio facilities

Responsible for P&L and accountability for business unit within the Logistics & Repair Services division.

Developed Customer based scorecards to monitor cost, quality and delivery performance.

Developed and Implemented, and audited ISO 9001-2001 work process standards.

Direct Managerial experience of technical and non-technical associates

SPOC for customer escalations and issue resolution.

Summary of accomplishments:

Orchestrated process improvements that resulted in over 100K of cost savings. Successfully manage 3 shifts of operations. Assisted in start up of Palm RMA/B-Stock Program. Completed cost analysis of freight charges for most effective transportation needs.

NationsWay Transport Service

Position: General Manager/Sales, Columbus, OH. 05/88 – 7/98

Management of Logistics facility consisting of 35,000 square feet with monthly operational budget of 200K.

Supervision of 30 people, including union drivers and operations staff.

Management of truck maintenance for fleet of 20 trucks.

Developed and implemented, drug testing and skills testing as part of meeting the employment requirements.

Generated Sales by maintaining regular contact with existing customers while pursuing new clients.

Liaison between union and company for employee union grievances.

Implementation and tracking of cost effective dispatching.

Performed inspections on damaged freight and processed necessary paperwork for customer claims.

Prior Positions Held

Operations Manager – DecisionOne

Warehouse Manager –DecisionOne

Branch Manager/Sales – Rush Transportation and Logistics 7/98 – 11/99

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Education:

Graduate of South High School, Columbus, Ohio

Graduate of South East Career Center – Areas of study – Office Management

Other Training Courses Attended:

Safety / First Aid Quality Circles

Management Leadership: Skills and Strategy ISO 9001-2001 Quality systems

Kaizen Quality Systems Maintainability & Maintenance management

Sales / Customer Service Network Computer Training

Oracle Database / Budgeting All aspects of Microsoft

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