Gabriela Figueroa Espinoza

** *****

*da transversal y Río Zamora

Quito, Ecuador

099*******

adlj7x@r.postjobfree.com

Responsible, dynamic, pro-active, respectful; focused on high standards of customer services, very hard working fulfilling each function assigned. Always focused on getting the most out of the situations faces, always with the attitude to work as a team with people from very professional areas.

Personally my mission is to be able to continue growing up and perform professionally, so that in the future I could obtain my own investments and enjoy them. Quiteña by birth passionate about local and global tourism of the city and convinced of its competitive advantages as a tourist destinations.

ESTUDIES

2016 Master en Gestión Internacional del Turismo

Barcelona, España Schoolof Tourismand Hospitality Management“OSTELEA” 2009 Ingeniería en Administración de Empresas Hoteleras Quito, Ecuador Universidad Tecnológica Equinoccial “UTE” 2003 BachillerenComercioyAdministración “SecretariadoBilingüe” Quito, Ecuador Unidad Educativa “San Francisco de Sales” WORK EXPERIENCE

(From 06/02/17 to 03/04/2020 Quito, Ecuador)

QUASAR EXPEDITIONS, TOURISM

Position: DMC Coordinador & General Manager Assistant Completed Tasks: Collaborate with the Manager in the management and coordination of the DMC with our partners in Peru & Chile. Help in the implementation of the Ecuador operation system in Chile. Descriptions of the processes in the national and regional areas. Registered invoices for our suppliers, do monthly sales invoices for our groups and fit. Register sales revenues, making welcome itineraries for our visitors, help to do products rates and support operations and sales departments.

(From 04/07/16 to 20/09/16 Ibiza, España)

GRUPO PLAYA SOL, HOTEL – TOURISM

Position: Hotel Manager Assistant

Completed Tasks: Collaborate with the Hotel Manager, with the management of the hotel, make cash settlement of income daily, do the Budget for the next year. Rooms supervision before guest arrive, and check rating on each comment card.

(From 01/02/14 to15/09/15 Quito, Ecuador)

CELEBRITY CRUISES, TOURISM

Position: Tourism Operations Services Assistant

Completed Tasks: Coordinate the guests arrival & departure to Quito and later to the Galapagos, prepare hotels reservation for the hole group pre & post cruise. Assigned seats under or not requirements for the group on the charter flight to Galapagos and to Quito. Do flight ticket Reservations for crew members and offices personnel, city tour on satuday. Every Monday or Tuesday after guest leave Ecuador, send reports with all the information about each group.

(De 07/10/12 a 31/01/14 Galápagos, Ecuador)

CELEBRITY CRUISES, HOTEL - TOURISM

Position: Guest Services at Celebrity Xpedition

Completed Tasks: Once every 3 weeks I performed the replacement of Chief Purser of the boat, every week I sent an accounting activties inform to account department. Charge all the consumes that the guests did on board. I have to prepare all the necessary material for every new cruise, check room preview, during and after cruise. After on Guest Services Area fill in the guests information in the system for each new cruise, help guests during the week.

(De 01/02/12 a 31/08/12 Quito, Ecuador)

VIAJES UNIGALAPAGOS, TOURISM

Position: Sales GalápagosRepresentative

Completed Tasks: General Manager Assistant, help in the operation department, supervise hotel reservation for the Yatch and in Galapagos.

(De 01/01/10 a 31/01/10 Mindo, Ecuador)

SACHATAMIA LODGE, HOTEL

Position: Manager Assistant

Completed Tasks: Inventory control of restaurant, also rooms, fill in all the rooms reservations and restaurant, do invoices dayli, weekly reports with incomes and outcomes and check with the owners of the Lodge.

(De 01/04/07 a 31/12/08 Quito, Ecuador)

EL CAFÉ DE LA VACA, RESTAURANT

Position: Purchases Assistant, Hostess & Waitress

Completed Tasks: Inventory control of the restaurant products, control of food in the kitchen, & guest services.

ADITIONAL TRAINNING

• Geco and Wetu System for Touristic Operation

• Taller de Periodismo y Narración “Comunikate Ecuador”

• Escuela del Círculo de Periodistas Deportivos

• Instituto de Idiomas de Inglés Proficiency “Escuela Politécnica Nacional”

• Private Teacher Program“OBM”

• Fidelio Express “Universidad Tecnológica Equinoccial”

• Fidelio Food & Beverage “Universidad Tecnológica Equinoccial”

• Seminario Taller Ecuatraining “Liderazgo y Trabajo en Equipo”

• Work & Travel, Rapid Waves Café “Cedar Point Amusement Park” Sandusky, OHIO

• Instituto de Idiomas “UTE” 5to Nivel de Francés

• Centro Cultural Italiano 4to Nivel

• Programas Excel, Word y Power Point.

LANGUAGES

Espanish: Nativel

English: Advance

Chiness: Elementaly studying at the present

French: Elementaly

Italian: Elementaly

LABOR REFERENCES

Mariana Lanusse

Expediciones Wayrarouters

General Manager

Teléfono: +593*********

Email: adlj7x@r.postjobfree.com

Aldo Jarmillo

CelebrityCruises (Quito, Ecuador)

Human Resources Manager @

Celebrity Cruises

Teléfono: +593*********

Email: adlj7x@r.postjobfree.com

Contact this candidate